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  • Report:  #1394455

Complaint Review: Ally Financial - Internet

Reported By:
Ms. Ficklin - Warrenton, Georgia, USA
Submitted:
Updated:

Ally Financial
Internet, USA
Phone:
8889252559
Web:
Ally auto.com
Categories:
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 The company has sent me different notices stating that I owe more money on my auto loan. However, I made the last payment In May 2017. The company took over my loan and begin to misplace my payments stating that they never received them. When the checks cleared in my bank account. They called and said I owed them $500, a month later $600 and after that $998.18. Ally auto is a complete ripoff.



4 Updates & Rebuttals

Car finance information

#2Author of original report

Sat, October 14, 2017

 My interest is only 9.94%. There is no way that I still owe this company $1000 please view documents attached to this rebuttal.


FloridaNative

Palm Beach Gardens,
Florida,
USA
That is not the way it works

#3Consumer Comment

Fri, October 13, 2017

You state that you paid 74 payments and that you should be paid off. That is not the way it works. In financing (anything) if you have a simple interest loan the funds are applied to late fees first (if applicable), interest, and then principal. If you paid even within the grace period but after the due date, additional interest will be due.

It's possible that they are charging you too much interest but it is not possible to determine that without seeing an original amortization schedule and then your schedule of actual payments made and calculate the difference.  If you have that documentation and it shows that the $1000 is too much, contact the CFPB and file a complaint so they can help you get your title. But saying that you paid 74 payments is not enough evidence to show they are collecting too much interest. You have to show the actual monthly payments made against the outstanding balance due. 


74 payments

#4Author of original report

Wed, September 20, 2017

 I disagree that I owe them anything extra because I paid them every month before the 16th which was my payments due date. I had one late payment and that was because they lost my payment. I had to resend it. I've also paid them $377 but they would process my payments as two separate payments. The company went through a lawsuit and they were ripping other customers off. I believe that they are also trying to rip me off. They are now sending me a bill for $1000. Is there anything else that I can do to show you that this company is manipulating my payments and trying to get more than just late fees. I should have to pay any interests since I paid them 74 payments. I should be receiving my title.


FloridaNative

Palm Beach Gardens,
Florida,
USA
Did you have a simple interest loan with them?

#5Consumer Comment

Tue, September 19, 2017

Based on your very brief post, it looks like you had a simple interest loan with them and did not make all of the payments on time. Not that you were very late, but even if you paid late by one day for each payment you would owe additional funds for the extra interest due on each payment made beyond the due date. You can calculate this yourself or ask the lender for an itemized breakdown of the remaining balance. Contact them. Pay the remaining balance due. It would be a shame to lose the car over a dispute of a few hundred dollars. Read your finance contract first so you have a firm handle on what is owed and when it is owed. The amortization schedule makes an assumption that you pay on time each and every time. 

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