- Report: #1417631
Complaint Review: ALPINE AIR TECHNOLOGIES - Irvine California
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Author Confirmed
Why?
ALPINE AIR TECHNOLOGIES
1715 Von Karman Ave Irvine, 92614 California, United States
Phone:
888 812 5091
Web:
www. alpinairtechnologies.com
Categories:
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ALPINE AIR TECHNOLOGIES NEGLECTED TO RESPOND TO MY WARRANTY AND TECHNICAL QUESTIONS WITHIN THE 30 DAY RETURN POLICY Irvine California
DEAR CONSUMERS,
I PURCHASED AN ALPINE AIR TECHNOLOGY PURIFIER IN 1994 AND EXCELLENT RESULTS AND TECHNICAL SUPPORT.
JUNE 2016 MY OLD MACHINE WAS OUT OF SERVICE. I PURCHASED A NEW UPTO DATE PURIFIER.
UPON ARRIVAL THE INSTRUCTION AND WARRENTY BOOK DID NOT MATCH THE UNIT I PURCHASED AND WAS A COPY NOT AN ORIGINAL
DOCUMENT.
THE MACHINE NEEDS CLEAN AROUN EVERY SIXTY DAYS TO BE HEALTHY AND FUNCTION AS AN AIR PURIFIER.
WITHIN THE 30 DAY RETURN POICY TIME I REQUESTED THE FOLLOWING.
ORIGINAL INVOICE TO SUBSTANCIATE THE BEING DATE OF THE THREE YEAR WARRENTY.
THE CORRECT OWNERS MANUAL FOR MY MODEL.
SPECIFIC INSTRUCTION TO CLEAN THE FAN AS THE FRONT COVER COULD NOT BE REMOVED. OLD MACHINE HAD ACCESS NEW ONE DOES NOT.
REQUEST HELP FROM ALPINE TECHNICIANS . NONE TO THIS DAY.
UNABLE TO ACCESS FAN AND IT IT TOO DIRTY TO RUN THE MACHINE FIVE MONTHS AFTER SERVICE. MACHINE INOPERABLE.
ALPINE HAS A D+ RATING AT THE BBB.
THEY ARE ONLY INTERESTED IN SELLING MACHINES NOT TO WARRANT THEM.
I HAVE FILED COMPLAINTS WITH ATTORNEY GENERAL OF CALIFONIA AND THE BBB.
CITI CARDS IS TRYING TO GET ME A REFUND OF $397 BUT THEY SEEM POWERLESS TO GET A REVERSAL OF CHARGES AND HAVE TRIED NOW THREE TIMES.
ALPINE AIRE TECHNOLOGIES IS A SUBSIDERARY OF A CANADIAN COMPANY. THE GOVERNMENT NEEDS TO STOP THIS INTERNET SCAM.
