- Report: #571294
Complaint Review: Amber Pet Alert - Los Angeles California
Reported By:
April -
Barstow, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Amber Pet Alert
8605 Santa Monica Blvd Los Angeles, 90069 California, United States of America
Phone:
877-875-7387
Web:
Amberpetalert.com
Categories:
Business Rating:
(0)
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Amber Pet Alert - Petamberalert.com Heartless predators who take advantage of people who've lost their pets Los Angeles, California
This company is a scam that takes money from people who are in desperate need of help in finding their lost pets.
My dog had gotten out of our yard and in my panic I found this website in hopes it would help me in finding her. I never received a confirmation email. When I called, I only got their answering machine. I finally got a reply to my second email to them, only to be told to check my spam folder. They were added to my safe senders list already, which I informed them.
After a few emails, I requested a list of where the flyers were sent to, only to be told their processing department would be notified and would get back to me nlt the 17th of Feb. I still have not heard from them. I emailed them again this morning requesting a full refund, which they stated in their last email to me I would receive a full refund if they could not provide my requested list, which I have not.
I am now awaiting my full refund and I am also going to report them to the Better Business Bureau. I do not understand how this "company" can still be allowed to falsely advertise on the internet when after doing more research on them, it is a known fact that they are not legitimate. They do nothing but charge consumers for providing false hope that they are actually helping them in finding their lost pets.
I am totally disgusted by these people. I have let my family and friends know to pass the word that both sites being used by this scam artist are fake and nothing but a rip off.
1 Updates & Rebuttals
Mark
United States of AmericaCompletely false.
#2REBUTTAL Owner of company
Wed, November 28, 2012
PetAmberAlert.com is an automated service which allows each user to login online, click on "my alerts" and download the alert log + map. This is the "proof" that shows each order was processed. Phone alerts will show the listing of neighbors, and a time stamped log of calls placed by the computer. Each call is noted as a "Live Answer", "Answering Machine Message" or "No Answer". Fax alerts will show a log of each business and a fax transmission status from our in house fax server.
PetAmberAlert.com is the #1 lost pet notification system in the USA with over 30,000+ satisfied customers.
