;
  • Report:  #1175805

Complaint Review: American Homes 4 Rent - Jacksonville Select State/Province

Reported By:
Paul - Jacksonville, Florida,
Submitted:
Updated:

American Homes 4 Rent
4651 Salisbury Rd, Suite 170 Jacksonville, 32256 Select State/Province, USA
Phone:
(904) 503-9746
Web:
www.americanhomes4rent.com
Categories:
Tell us has your experience with this business or person been good? What's this?

American Homes 4 Rent (AM4R) stole my security deposit by making false claims against it, and provided no proof. I broke my lease, happily paid the 2 month penalty in compliance with my lease, and then proceeded to follow move out instructions to maintain a positive relationship with the company in hopes of retrieving my security deposit. 

Prior to move out, I had the following actions performed on the home: 

  • Hired a professional cleaning company to ensure the home was as clean, or cleaner than it was when I moved in. They cleaned the home for 4 hours, and provided me with an invoice. 
  • Hired a lawn maintenance company. They trimmed privacy hedges, reshaped them, mowed the grass, edged up every side of the home, and left the lawn in perfect condition. They also provided me an invoice. 
  • Hired professional carpet cleaners. I paid extra for deodorization, deep steam clean and dry. They provided an invoice upon completion detailing their service. 

AM4R then tried to claim against the security deposit for a variety of issues including carpet replacement, miniblind damage, home cleaning service, acid washing for showers, and others. They claimed it would take my entire security deposit and then another $500+ to cover the claim.

I requested proof of damage to carpet, miniblinds, etc, and have received none other than their "Field Supervisor's word" that the damages were real. When I told them I would challenge them in court, they sold the debt to a collections agency. 

AM4R has violated Florida Statutes, and will pay in court. They co-mingle security deposits, and remove them from accounts prior to the legally allowed dates. 

Do no rent from AM4R because they will steal from you, and hide behind collections agencies to try to intimidate you. 



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//