- Report: #338880
Complaint Review: American Revolution - Santa Fe Springs California
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Author Confirmed
Why?
American Revolution
8319 Secutra Way Santa Fe Springs, 90670 California, U.S.A.
Phone:
866-5789304
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
American Revolution sold me defective goods and refuses to remedy Santa Fe Springs Santa Fe Springs California
purchased set of motorcycle wheels and one was defective. i sent it back 2 months ago and pat curran refuses to refund me or replace. i have had a bad experience with this company's products and service. pat curran supposedly runs the company but jerks me around about correcting their defective products and makes his customers suffer through any correction process. his service is extremly slow. the remedies are simple an fast---he makes them very painful.he never tells the truth and i am always having to threat legal action. my reports to the bbb and legal action are the only things he responds to. he rarley responds to my e-mails and never answers his phone. once in a blue moon he will return a call. he needs to be investigated by the trade commission and FBI.
Roger
GREENVILLE, North Carolina
U.S.A.
Roger
GREENVILLE, North Carolina
U.S.A.
3 Updates & Rebuttals
Usachrome.com
Pasadena,California,
U.S.A.
Replacement wheel was shipped and received by customer.
#2UPDATE Employee
Mon, July 28, 2008
The replacement wheel was built, shipped, and received by Mr. Roger on 7-15-08. See tracking information below. Tracking Number: 1Z AE4 573 03 4424 928 0 Type: Package Status: Delivered UPS has delivered the shipment. Residential deliveries that do not require a signature may be left in a safe place, out of sight and out of weather, at the driver's discretion. This could include the front porch, side door, back porch, or garage area. If you have instructed the driver to leave the shipment with a neighbor or leasing office, this would be noted on a yellow UPS InfoNotice left by the driver. Delivered Delivered On: 07/15/2008 10:35 A.M. Delivered To: WINTERVILLE, NC, US Signed By: xxxxxxxx Service: GROUND
Usachrome.com
Pasadena,California,
U.S.A.
A replacement wheel is being built.
#3UPDATE Employee
Thu, June 19, 2008
The customer returned a wheel that had the bolt holes misdrilled. We returned the wheel to our manufacturer. But, they forgot about the replacement of the wheel. We went to our supplier this week and got the RMA straight. They are building a replacement wheel which should be done within a week.
Roger
GREENVILLE,North Carolina,
U.S.A.
american revolution
#4Author of original report
Thu, June 12, 2008
this company,american revolution,also goes by the name,usa chrome
