- Report: #757698
Complaint Review: Angelbeds - Internet
Reported By:
SnG -
Oakland, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Angelbeds
Internet, United States of America
Phone:
Web:
www.angelbeds.com
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Business Rating:
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Angelbeds MOLD between the mattress! Internet
After using the bed for 1 year, it started molding on the bottom of the mattress! Not sure how long it was molding but I found out after 1 year. The mold was right between the mattress and the foundation going into the memory form itself. Tried contacting Angelbed and they said it was not there fault and they won't issue a warranty RMA on it. I spent $1849 for this horrible experience and a moldy bed. Will never purchase from Angelbed again!
2 Updates & Rebuttals
SnG
Oakland,California,
United States of America
thats some bull.
#2Author of original report
Thu, August 04, 2011
First of all the mold was growing from inside of the mattress... obviously its not mold resistance! Also non of my beds had mold grow, nothing in the room have mold! Maybe the manufacture lied about it being mold resistance, cause I see a big patch of mold...
If your thinking about purchasing an angel bed dont! Spend a little more and get the real thing from tempurpedic... I got a classic version queen size for the same price! Its been a year and I don't see any mold on it, and I had the angel bed for a year then it started growing mold! Beware of that company they do not honor the warranty and will make some sort of excuse to void your warranty... bad business practice at angelbed! I hope My 1800 dollar mistake will save anyone that is reading this from purchasing from angelbed.
jeanie
Houston,Texas,
United States of America
Angel Beds Memory Foam Naturally Resistant to Mold
#3UPDATE Employee
Thu, August 04, 2011
When this customer contacted us we were so surprised because we have never had one issue of mold with the many thousands of Angel Beds sold. We did research and contacted our foam supplier and found that memory foam is naturally resistant to mold and that the only reason a bed would develop mold is environmental (much more moisture or saturation than any normal condition). The customer's environment was determined to be the cause of any mold development on his bed. www.angelbeds.com takes a lot of pride in their high quality foam and service. We are sorry this customer had an issue with his bed, but it was not due to the foam used in his mattress.
