- Report: #1392259
Complaint Review: Aspiration Bank - Internet
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Author Confirmed
Why?
Aspiration Bank
Internet, USA
Web:
https://www.aspiration.com/summit/
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Aspiration Bank Summit Account Online Banking Online Banking possible scam operation online Internet
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The promotion of this operation is being spread by social media on Face Book
This all seems genuine and above board untill you get to the funding part of the application
It states that you can open the account with $10.00 deposit
To speed up the process you can install the app on your cell phone and it will immediately take you to the full aplication.
All seems above board untill you come to the section to fund the account that you have created.you are then asked to choose your bank. At that point you are redirected to another website called PLAID tECHNOLOGIES, iNC. you are requested to enter your online log in details and password of your banking account.
this is where i became suspicious and decided not to enter my information. if you decline all information that you have created to establish the account will be deleted. Again a suspicious prompt to scare you into thinking that if you decline you will loose your application. yes this is probably true.
But think carefully. No business or bank will ask you to reveal your personal banking or log in and password information for you to transfer $10.00 to the account that you have crated. In my humble opinion this is where the scam begins. If i am incorrect and have misjudged please inform me and provide proof that i have made a mistake and i will remove this posting.
if i am correct, then future potential clients beware and only provide your banking log on details for your own bank when you log into your account on their website.
3 Updates & Rebuttals
Jack
Hallandale,United States
You Have No Customer Service
#2Consumer Comment
Fri, January 29, 2021
If this bank does not like what you say, they will actually avoid you and hang up on you. Banning you from talking to customer service represenitives. Second they tell you, you must speak through email, but never answer the emails. They only have one working number. Beware of this bank! (Broker)
Secret Information should not be disclosed or required
#3Author of original report
Thu, August 17, 2017
I read your response which is pretty standard response.
However you do not address the most important issue and that is that you do not condem the the request for personal information to be disclosed.
No matter what the circumstances.
No bank or person or any other business should ask you to enter your secret log in or password for your banking account which is not with their bank
And you should never have to do this no matter what excuse they give you that they need this information.
Aspiration
Marina Del Rey,California,
USA
Aspiration is not a scam in any way, shape, or form.
#4UPDATE Employee
Thu, August 17, 2017
Aspiration is not a scam in any way, shape, or form. We are a conscience-driven, customer-centered online financial firm. We are registered with the state of California, licensed to sell securities in all 50 states, and registered and regulated as a Registered Investment Adviser with the Securities and Exchange Commission. Summit checking accounts are also FDIC insured for up to $250,000 per depositor. The privacy of our customers’ information is our top priority. We employ bank level security measures, and more details can be found within our security policy: https://www.aspiration.com/security-policy
Plaid is the name of a third party business that completes the instant verifications on our signup page. Plaid's product is actually expressly designed to prevent sensitive information from being stored in Aspiration’s system. This is for your security and everything that Plaid does is fully encrypted. Plaid works with a range of other financial institutions, including American Express, Bank of America, Charles Schwab, Chase, Citibank, Fidelity, TD, Wells Fargo, and more. You can read more about Plaid’s security policy here: https://plaid.com/security/
Please feel free to email [email protected] if you have any further questions or concerns--we’re happy to help!
