- Report: #719079
Complaint Review: assurance wireless - matton Illinois
Reported By:
Duayaw -
Binghamton, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
assurance wireless
PO Nox 7600 matton, 61938 Illinois, United States of America
Phone:
877 732 3018
Web:
Hq@virginmobileusa,com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
assurance wireless virgin mobile The company wont replace a stolen phone or close the case because they state i dont have the account number. I dont have the info because the cell phone was stolen. matton, Illinois
I have been calling assurance to inform them that I never received the cellular phone. I was told that i would receive a new one and it would be investigated. nothing wasnt done . when I the tried to close the case I was told I couldnt because I didnt have the pin. I tried to expain that I never received the phone or paper work the person who stole the phone set the account up. Assurance stated that they cant close the case or give me a new phone unless i use a different address. I dont think it is fair that someone is using a cell phone under my name and I want the case is closed. I want the phone deactivated because someone else is using a phone in my name.
