- Report: #1172905
Complaint Review: AT&T - Dallas Texas
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Author Confirmed
Why?
AT&T
3329 Oak Lawn Ave Dallas, Texas, USA
Phone:
2145999302
Web:
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AT&T ATT AT&T and Its Employees Are Conniving, Bait & Switch Thieves Dallas Texas
I was really happy with the service I got in-store until I realized that I had been lied to. The associate, Kim Dunlap, told me that I was getting a $50 plan +2G data. She flat out lied, as I have come to figure out. I only get 1G, and they automatically charge my account $20 when I use it up, and only to add just 1 more! I have only had service with AT&T for less than 2 months, and I'm already regretting my decision. I called to address the issue several times, but AT&T's response (both in-store and over the phone) was that they wouldn't honor what their own associate assured me they I would be getting. The manager at the Oak Lawn location where I bought the phone wouldn't even return my calls on the matter. The first time I called, he said he'd look info the issue and see what he could do. Here I am a week later still waiting on that phone call. So AT&T is clearly a bunch of bait & switch thieves who don't honor their word. Will be following up with complaints through the BBB and FTC.
