- Report: #267961
Complaint Review: AT&T - San Antonio Texas
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Author Confirmed
Why?
AT&T
175 E. Houston San Antonio, 78205 Texas, U.S.A.
Phone:
800-222-0300
Web:
N/A
Categories:
Business Rating:
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AT&T Billed for Services Even Though I'm Not An At&T Customer San Antonio Texas
Let me state first and foremost that I am not an AT&T customer:
The problems started when we recieved a statement for charges from a collect call that wasnt placed or accepted by any member of our family. My family was in Texas during the time in question at a softball tournament. No one had access to the phones or were in the house at anytime during this period.
The biggest issue about this is that I was called a liar by not one but two AT&T reps pertaining to this issue. So I contacted Clark Howard who is a consumer advocate for the Atlanta area. They told me to write letters to the Corporate Offices for AT&T and also place an add in the Atlanta paper.
I will not let this go away even if I have to file a lawsuit for whatever reason...
Rocklifter
Carrollton, Georgia
U.S.A.
The problems started when we recieved a statement for charges from a collect call that wasnt placed or accepted by any member of our family. My family was in Texas during the time in question at a softball tournament. No one had access to the phones or were in the house at anytime during this period.
The biggest issue about this is that I was called a liar by not one but two AT&T reps pertaining to this issue. So I contacted Clark Howard who is a consumer advocate for the Atlanta area. They told me to write letters to the Corporate Offices for AT&T and also place an add in the Atlanta paper.
I will not let this go away even if I have to file a lawsuit for whatever reason...
Rocklifter
Carrollton, Georgia
U.S.A.
