- Report: #608198
Complaint Review: Auto Carpet Originals - Mulberry Florida
Reported By:
Curt -
Mankato, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Auto Carpet Originals
PO Box 483 Mulberry, 33860 Florida, United States of America
Phone:
8669562886
Web:
www.autocarpetoriginals.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Auto Carpet Originals DECEPTIVE RESPONSE-Problem with merchandise, returned ASAP and would not send replacement or refund. MISLEADING RESPONSES Mulberry, Florida
Here is a brief summary of the emails. They have kept giving me the run around and referred to others. More frustrating than not getting the mats or refund.
> In the fall of 88' I ordered the matts shown on the attachment. The mat for > the 56 Pontiac was wrong and needed to fit differently as there is a rod > extending from the brake and gas pedal through the floor. I called and > returned the mats. Still waiting and hope you can send me new ones like on > the original order. The interior carpet is black. Let me know if you need > anything else. Order through Jim, $944, 8 cars sets, 56' Pontiac Star Chief > Convertable
From: S. Long [mailto:[email protected]] Sent: Wednesday, May 26, 2010 3:55 PM To: Curt **** Subject: Re: purchase Sir, I just spoke with Jim, he said you have not called him in months #2 Your never contacted within the first year after your purchase, so you order had been totally purged as all orders are purged since there is only a year guarantee. #3 Jim does not do shows. #4 You did not order online with our company you ordered over the phone. Please direct any further comments to Jim at the 866
From: Curt **** To: 'S. Long' Sent: Thursday, May 27, 2010 8:47 AM Subject: RE: purchase That is not TRUE!! I have spoken with Jim and Jims Brother several times, emailed Sharon and have been directed to Sharon by Jim. I have emailed copies of the order, explained that the Pontiac mat was not cut to fit around the pedals and was originally instructed to return for replacement which I did shortly after receiving it. I have been told that this has been discussed at meetings, and a new one would be coming. Yet when I call either Jims Brother or Sharon, Im told to talk to Jim while Jim tells me to contact Sharon. Last time I talked to Jim, a few weeks ago, I asked if he would just send back the original and I would take to an upholstery shop and get fixed. Or send me a refund. I was also told that he would be in Mpls at a show later in June. Whats up with your company? I cant believe this last response. Do you want me to start sending the past emails or a log of my calls? Just take care of this.
From: S. Long [mailto:[email protected]] Sent: Thursday, May 27, 2010 7:55 AM To: Curt **** Subject: Re: purchase also do not email this office, any of your previous emails I have them all. You purchased in 2008 and did not contact us until 2010, way over a year. I CAN NOT HELP YOU
Ok, I hoped you would understand that I contacted Jim shortly after the purchase to indicate that the mats didnt fit. He instructed me to return which I did promptly. Replacements were never sent. The ball is in autocarpetoriginals court. Dont know what else to say. Thanks Curt ****
1 Updates & Rebuttals
Auto Carpet Originals
Mulberry,Florida,
United States of America
Untrue Complaint
#2UPDATE Employee
Sat, June 12, 2010
Mr. Curt Fisher, emailed us a faxed over quote (not a sales receipt) from 10/29/2008 on 3/1/2010.
HE WAITED 1 YEAR 4 MONTHS BEFORE HE EVER CONTACTED US.
Mr. Curt Fisher claims that he returned a set of floor mats and never got a refund nor a replacement. If Mr. Curt Fisher had truly sent back a set of mats, and never got a refund he would not have waited a year & 4 months to contact us about it. We do not believe that Mr. Curt Fisher is telling the truth, he was taken care of long ago and is now trying to extort us. 7 emails with him on 3/1/2010, one email on 3/3/2010,4 emails on 3/4/2010,2 on 3/5/2010,one on 3/24/2010,one on 5/7/2010,one on 5/26/2010,and 2 on 5/27/2010. 19 emails with him , Anyone this persistent would not have waited a year & 4 months to contact us if he had not been taken care of and was waiting for a replacement or a refund.
There is only a one year warranty on the products we sell, if he truly had a case against us he would have contacted us way sooner and/or filed a complaint with his credit card company which he never did! I believe that Mr. Curt Fisher's actions speak for them self, he picked and choose which emails he posted, they were not in order as to not show the entire TRUTH. Mr. Curt Fisher has threatened us with illegal actions which may force us to take legal action against him.
Auto Carpet Originals has a very solid reputation with hundreds of happy repeat customers. www.AutoCarpetOriginals.com.
| Recent Feedback Ratings (last 12 months) |  |
| 1 month | 6 months | 12 months |  |
 | Positive | 50 | 292 | 732 |
| |
Feedback | Date / Time | ||
| the only thing that looked better than the installed carpet was the price | Jun-12-10 07:59 | |
| | 1995 - 2000 CHEVY TAHOE 4 DR CARPET PASS AREA (#220602288715) | View
Item | |
| Thanks AAAA++++++++ | Jun-11-10 13:37 | |
| 1999 - 2007 FORD PICKUP TRUCK F250 / F350 / F450 & F550 (#220584882726) | View
Item | ||
| ++thanks for the fast business+large Ebayer+Very quick delivery+to repeat hope++ | Jun-10-10 10:34 | |
| 1960 PONTIAC BONNEVILLE 2 DR HT CARPET IN TUXEDO (#220601535563) | View
Item | ||
| ... good seller.../...Perfect transaction.../...great repro.../...thanks!!!!!!!! | Jun-09-10 12:18 | |
| 1963 - 1964 FORD GALAXIE 2 DR HT W/ CONSOLE CARPET (#260592530242) | View
Item | ||
| Looks great. Cant wait ot get it installed. Fast shipping. | Jun-08-10 13:06 | |
| 1964 1965 1966 1967 CHEVY CHEVELLE 2 DR 4 SPEED CARPET (#260603156893) | View
Item | ||
| good to do business with | Jun-07-10 19:30 | |
| 1957 - 1958 FORD CUSTOM 2 DR CARPET (#220601497320) | View
Item | ||
| A++++++++++++++ | Jun-06-10 11:48 | |
| 1957 - 1958 FORD FAIRLANE SKYLINER RETRAC HT CARPET (#220589445056) | View
Item | ||
| quick shipping | Jun-05-10 18:46 | |
| 1974 - 1976 PLYMOUTH DUSTER 2 DR 4 SPEED CARPET (#220595950161) | View
Item | ||
| Quick shipping, thanks!! Nice product!! A++ | Jun-05-10 03:05 | |
| 1966 - 1967 PONTIAC GTO 2 DR CARPET (#260598808820) | View
Item | ||
| Fast shipping, smooth transaction, just what I wanted | Jun-02-10 10:59 | |
| 2001 - 2008 FORD CROWN VICTORIA 4 DR CARPET W/ HEEL PAD (#260599421785) | View
Item | ||
| thanks a1++++++++++++++++++++++++++++++++++++++++++++++++++ | Jun-02-10 08:04 | |
| 1970 - 1975 CHEVY CORVETTE 4 SPEED CARPET COMPLETE (#220584494955) | View
Item | ||
| A+ | Jun-01-10 12:37 | |
| 1992 - 1999 BUICK LESABRE 4 DR CARPET (#220602259229) | View
Item | ||
| great ebayer | May-31-10 20:16 | |
| 1965 - 1970 CHEVY IMPALA 4 DR CARPET (#220584475476) | View
Item | ||
| good seller, item as listed | May-31-10 05:33 | |
| 1972 - 1984 DODGE PICKUP TRUCK TRUCK REG CAB 4 WHD CARP (#220595950128) | View
Item | ||
| looks great...fast shipping...A+++ | May-30-10 13:42 | |
| 1992 - 1995 HONDA CIVIC HATCHBACK CARPET CARGO AREA (#220584879988) | View Item | ||
| Quick delivery, thanks | May-29-10 01:44 | |
| 1959 - 1960 CADILLAC COUPE DEVILLE 2 DR CARPET W/ 2 YAR (#220579095710) | View
Item | ||
| Perfect fit. Perfect color. Perfect E bay transaction. Thanks!! | May-28-10 14:03 | |
| 2001 2002 2003 FORD TRUCK F150 SUPER CREW CARPET (#260603161839) | View
Item | ||
| Great seller! Custom order shipped very fast. Nice carpet | May-28-10 10:23 | |
| 1977 Corvette Coupe / Convertible Carpet (#260592536099) | View
Item | ||
| Prompt. | May-27-10 21:35 | |
| 1968 - 1972 CHEVY EL CAMINO AUTO CARPET (#220579113320) | View Item | ||
| ++++++++++Fast Shipping! Great Deal! Great Costumer Service!+++++++++++ | May-27-10 17:35 | |
| 1984 - 1989 TOYOTA 4RUNNER CARPET PASS AREA (#260563060244) | View
Item | ||
| Thanks | May-27-10 16:54 | |
| 1953 1954 CHEVY BELAIR 4 DR SEDAN CARPET (#260585971462) | View
Item | ||
| Good transaction | May-26-10 18:40 | |
| 1998 1999 2000 2001 2002 2003 FORD TAURUS 4 DR CARPET (#260585972830) | View
Item | ||
| fits good, as described and fast shipping | May-26-10 16:30 | |
| 1997 FORD PICKUP TRUCK F350 CREW CAB CARPET (#260585972797) | View
Item | ||
| Fantastic buyer. Fast pay and tons of fun. Thank you | May-25-10 17:42 | |
| -- (#110534069801) | View
Item | ||
| Great communication, great buy, great shipping., and great quality. | May-25-10 17:29 | |
| 1999 2000 2001 02 2003 FORD TRUCK F150 SUPER CAB CARPET (#220605739556) | View
Item |
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