Guy
Kfar Ruppin,#2Consumer Comment
Thu, January 24, 2013
I have to say that I have made some money , few thousands of dollars but their Support is so abusing that it makes the withdrawal process so frustrating.... read and cry with me:
After I was having a live chat with Katie I realized that all you try to do is make the affiliates's life harder, you're not here to help, you don't have any sentiments for us no matter how hard is the situation.
You didn't pay my withdrawal request from 1st to Jan' which was due to 16th Jan'.
Then you decided to add an idiotic "REVERSE" Button without telling anybody !!
every one I told him about the situation said the same thing: When you see a "REVERSE" after being so long on "Pending" you think BB have REVERSED the request.
It is normally to press it to see the details for the REVERSE, but then you trick us again by this pop up message for confirmation of the cancel request with no option for "yes to cancel" Or "No to cancel the reverse request", you only put the Apply Button, so you have to press it to close the window, and then it just canceled my withdrawal request!!
It was a mistake and it is clearly that I'm not with a negative balance , so why would I want to cancel the withdrawal??? when speaking to Katie she said the "Manager" said I will have to wait because I have no more requests for this month because I'm not notarized.... BUT YOU CANCEL THE REQUEST SO NO MONEY WAS TRANSFERRED!!!! at least give me back the option for re-request!!
Finally Dear Katie just hang up on me the live chat!! some support you've got there.
All I did was an honest mistake and you take advantage of it??
Shame on you !
If you're not willing to process my original withdrawal request from 1st of Jan', fine! I go along with it, But I know now who really you are, and the way you treated me will be published to my close friends circle, from there it is not my responsibility....
Have a Good Night, Day, What ever!!
Well, if they lie I can to, obviously here it is not a "close friends circle"...
Singed: Guy Lipcer