- Report: #806660
Complaint Review: Best Buy/Wichita - wichita Kansas
Reported By:
Helen -
Belle Plaine, Kansas, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Best Buy/Wichita
wichita, Kansas, United States of America
Phone:
Web:
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Best Buy/Wichita we have been customers for over five yrs and have ordereded thousands of dollars in stuff for christmas and we went were sent a new card a few weeks ago and told to activate it we needed to call un be wichita, Kansas
as a customer of best buy for over 5 yrs you could imagine our shock of finding out they had cancelled our card for lack of use for 6 months as we used it every year for christmas andhad thousands of dollars worth of sales and we paid them off before the 6month mark everytime yet they offerred to restart our card at a shamful 500. limit like we had never done business at all so all the business with them has been lost we will be using someone else from now on any suggestions to who does financing like they did ... that we can use for computers ???
3 Updates & Rebuttals
voiceofreason
North Carolina,United States of America
Growing trend
#2Consumer Comment
Thu, December 08, 2011
We've had ole reliable credit cards that were rarely used for years and all of a sudden were cancelled for non use. But those were mainstream MC and Visa cards, not a store card.
It seems weird to me that Best Buy would cancel such a card used within a year, even if not within half of one. It's not like someone is likely to purchase electronics or whatever else they sell on a regular basis. And maybe short sighted policies like whatever led them to close this account, together with the other customer relations posted here regularly, don't auger well for their future.
But, no, although it may be an inconvenience it was not a ripoff.
Chex
Shadowsville,Other,
U.S.A.
Card cancelled for lack of use, standard procedure
#3Consumer Comment
Thu, December 08, 2011
That's not a ripoff, that's just the way most credit card issuers handle idle accounts now.
Robert
Irvine,California,
U.S.A.
What
#4Consumer Comment
Thu, December 08, 2011
First of all this is not a RipOff. Creditors will re-evaluate accounts on a regular basis. During their last evaluation they determined that you no longer met the current guidelines for credit so they closed your account. When you went to re-open your card, under the new terms you only qualify for a $500 credit limit. This is their money and if they want to allow you to only borrow $500 or $5,000 that is their choice.
As for finding financing elsewhere. If you were ALWAYS able to pay it off in 6 Months, just save your cash and have "Christmas in July" next year. Oh you don't want to pay cash, well no one on a PUBLIC web site is going to say that you can be guaranteed a certain credit line at a certain store. Not only because no one knows your EXACT situation, but there are several variables that a store will use as to determining not only if they will approve you at all but the limit they provide.
