- Report: #805470
Complaint Review: Best Rate Referrals - Las Vegas Nevada
Reported By:
anonymous -
las vegas, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Best Rate Referrals
2685 South Rainbow Boulevard Las Vegas, 89146 Nevada, United States of America
Phone:
(702) 262-1690 ?
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Best Rate Referrals Magnalogix Rip off, Violated contract, overcharged credit card, Las Vegas, Nevada
Bad News...These guys will tell you anything...after speaking with Donny the fast-talking sales rep, we opted to purchase their predictive dialer for one month and one month only for $350.
When they attempted to install it on our PC they could not get it to work. First they claimed it was the AVG security program we used, so we replaced it with another security firewall. When that didn't work they claimed it was because we were using a wireless system, and had us purchase a $30 dollar cable to hard wire the modem to the computer. When they still could not get it to work they claimed it was the modem and urged us to purchase a different brand - so we did. Still they could not get the dialer to function properly. This went on for 2 weeks. During this time they assured us that the 1 month we had purchased would not begin until we were actually using the system.
Lo and behold..one month after we sent them the contract they charge us another $350. When we contacted them about the charge we received the two-step shuffle, around and 'round, until we were finally told to go to a website and fill out a form and only then would we receive a refund for the $350.
It is companies like this that make it hard for the rest of us that do legitimate work over the phone.
Stay away from this company and save yourself a huge headache. By the way, we are still awaiting our refund.....
When they attempted to install it on our PC they could not get it to work. First they claimed it was the AVG security program we used, so we replaced it with another security firewall. When that didn't work they claimed it was because we were using a wireless system, and had us purchase a $30 dollar cable to hard wire the modem to the computer. When they still could not get it to work they claimed it was the modem and urged us to purchase a different brand - so we did. Still they could not get the dialer to function properly. This went on for 2 weeks. During this time they assured us that the 1 month we had purchased would not begin until we were actually using the system.
Lo and behold..one month after we sent them the contract they charge us another $350. When we contacted them about the charge we received the two-step shuffle, around and 'round, until we were finally told to go to a website and fill out a form and only then would we receive a refund for the $350.
It is companies like this that make it hard for the rest of us that do legitimate work over the phone.
Stay away from this company and save yourself a huge headache. By the way, we are still awaiting our refund.....
1 Updates & Rebuttals
anonymous
las vegas,Nevada,
United States of America
Refund Issued
#2Author of original report
Tue, December 13, 2011
Best Rate Referrals has issued a refund to our company. They were very apologetic and accommodating and did in fact return the money that was charged to our company account.
Thank you for your swift response Best Rate Referrals.
