- Report: #191060
Complaint Review: Bidz.com - Culver City California
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Bidz.com
3562 Eastham Drive Culver City, 90232 California, U.S.A.
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Bidz.com RIPOFF*** FRAUD** Culver City California
Wow- where to start, had I only checked at ripoff reports, before using this site. There are thousands of people getting ripped off and I fell into this. Like everyone else, I saw beautiful jewelry for cheap, so I bid, and bid like crazy. I first bought 2 rings, paid for them and they were shipped. Then i bid on anoher 2 things, a necklace and another ring, but i waited as long as possible to pay for the other 2 items, hoping i would recieve my first two purchases and see them and the quality before paying for my other two purchases.
Well thank god my packages came and I inspected them first. GARBAGE!!!!! one was missing a diamond(it you even want to call it a Diamond) and it looked like jewelry out of a 25 cent kiddie machine at an arcade. The other I same thing. I imediately sent it back as you only have 15 days to return, I sent it back with a delivery confirmation so they cant say they didnt get it. Well i will keep you posted with what will happen with my return. PLEASE BEWARE
Kristen
barnegat, New Jersey
U.S.A.
Well thank god my packages came and I inspected them first. GARBAGE!!!!! one was missing a diamond(it you even want to call it a Diamond) and it looked like jewelry out of a 25 cent kiddie machine at an arcade. The other I same thing. I imediately sent it back as you only have 15 days to return, I sent it back with a delivery confirmation so they cant say they didnt get it. Well i will keep you posted with what will happen with my return. PLEASE BEWARE
Kristen
barnegat, New Jersey
U.S.A.
1 Updates & Rebuttals
Felicia
Culver City,California,
U.S.A.
Defective Items Refunded in Full
#2UPDATE Employee
Wed, May 17, 2006
We hope to provide a response to this report so that our customers will understand that Bidz.com is a legitimate business with the interest of the customer and the company in mind. Unfortunately, the information provided by the Rip Off Report is not sufficient to pinpoint the user's account nor the details of the issue at hand, but suggestions can be made to ensure customers, present and future, are never made to feel 'victimized' by Bidz.com. To receive a specified rebuttal, please include listing/invoice numbers in any future complaints. Any items that are defective or damaged upon receipt are definitely covered by our 100% money-back guarantee. We regret the merchandise is not as expected and the user can expect a fair evaluation of all the merchandise she plans to return. However, all information on the items is provided in the listing during bidding. We recommend users consult the Diamond and Jewelry Guide to get clarification on the items they are considering for purchase. This will prevent any confusion in ordering items or any unfavorable surprises.
