- Report: #1402255
Complaint Review: Big Picture Loans - Internet
-
Author Not Confirmed
Why?
Big Picture Loans
Internet, USA
Phone:
1-800-584-4880
Web:
https://www.bigpictureloans.com
Categories:
Business Rating:
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Big Picture Loans Red Rock Tribal LendingCastle Pay Day Made Final Payment-They alsd took Usual Bi-Weekly Payment too! "ERROR"? Watersmeet Michigan
I needed tires.,and I just moved so I could not use my Money Tree Loan yet. I took a quick loan for my safety. I paid one payment and the next payperiod I wanted it paid off. I tried to pay off loan using onlie account, there were errors for evey way I tried. I called in the payment. Next day I got email saying they took both the payment and the pay off. I called in on Monday, after a they had also called into my work. (why? they owe me)
I had to do three way phone call (30 minutes) to get my debit verified. Upon this they also asked - balance before the debit, after the debit and overdrafts!! I have never used them before- so why they asked so many questions after taking unauthorized amount- almost $100!! I said to them exactly.. Why did you ask for account details such as balances and overdrafts on my"f8cking" account.
Well- then he said since you used profanity this is "ESCALATED: ???
So he wanted a number to call me back- (thye have all my info) and someone will get back with me. They did not refund my money and now have to file probably legal proceeding for $100.- and HOPING they do not continue to take money from my account. I can't ee file fraud until 4 days. I WILL NEVER USE THEM AGAIN!!
