- Report: #480534
Complaint Review: BILL KAY CHEVROLET - LISLE - Lisle Illinois
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BILL KAY CHEVROLET - LISLE
601 Ogden Avenue Lisle, 60532 Illinois, United States of America
Phone:
866kaychev
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BILL KAY CHEVROLET - LISLE Did not Honor Agreement Saint Charles, Illinois
My Father and I negotiated an agreement and a final dollar amount of $35,863.27 out the door yesterday August 15, 2009 where we put $500 down to purchase a Tahoe and they would hold the car until Monday.
My Father went to complete the purchase and pay for the rest of the car today.
First they tried to switch him to a new Tahoe.
Secondly they said they couldn't sell him the agreed upon Tahoe because they were out of coupons. They wanted $750 more - then they came back and said they found another coupon and they only needed $500 more.
I see.... they ran out of coupons within 24 hours on the 15th of August.... Give me a break.... These coupons are given to them by the manufacturer. They are worth $250 each and they can use up to 4 per deal...
Bottom line - A Complete Unethical Business
Stay away - and of course on top of it all they took the papers away from my 67 year old Father...
Look out Senior Citizens!!!!!!!!
Just hoping we get our $500 deposit back on Monday - They blamed it on the fact there was no one to sign a check - Funny where is the cash we gave them??? We could not just get our CASH back???
Stay Away!!!
1 Updates & Rebuttals
Hugh Jorgen
Scottsdale,Arizona,
U.S.A.
Never use cash at a dealer
#2
Sun, August 16, 2009
Always use a credit card when putting down a deposit at a dealership. And always get the VIN that you are putting the deposit down on. Because the crap bags are always going to try to pull a switch. This has happened to me numerous times. And each time the dealer credited the card back immediately without me asking. They do this because they realize they don't have a chance in the world on the dispute, and they will have to pay a fee for the dispute investigation. In addition, they get enough disputes, the card company shuts them down.
However, with cash, the only recourse you have is small claims court, and the dealer will string it out for a year or more.
So never use cash at a car dealer.
