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  • Report:  #143609

Complaint Review: Blue Hippo Funding - Baltimore Maryland

Reported By:
- Las Vegas, Nevada,
Submitted:
Updated:

Blue Hippo Funding
Not Sure Of Street Address Baltimore, Maryland, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Well, a few months ago I saw a very interesting ad for a brand new computer for only about $40 every other week, regardless of credit situation. I thought this was awesome, so I gave Blue Hippo a call. I was roped in with upgrades and stuff, and by the time I was done ordering everything, they had my checking acct number and all for bi-weekly debiting.

I was told after my first $99 debit, my computer would be sent within 2 weeks, and after that I would be debited around $50 every other week. After I got off the phone, I thought about everything and talked it over with my husband, and we both decided that maybe it wasn't a good idea to jump into getting a new computer when we already had other bills to pay.

So, not even 12 hours after placing my order, I called to cancel and thats when everything started. These people told me I'd have to, get this, FAX my concerns to the billing dept to get my checking acct info taken out. FAX!!! Can you believe it? They said the billing dept didn't have a phone! I got so upset and frustrated that my husband had to deal with them.

They told my husband that I would still be charged the $99 deposit, because it was non-refundable. My husband said nobody had told us it was non-refundable. They stated that I had entered a "verbal" contract with them. So, my husband says "Well, verbal contracts don't mean diddly." So, after hours of trying to cancel, we finally got a supervisor on the phone who canceled everything for us.

These people tried to pull one over on me and I did not appreciate it. I only wish I had looked on this web site BEFORE doing business with them.

Alicia

Las Vegas, Nevada
U.S.A.


3 Updates & Rebuttals

Alicia

Las Vegas,
Nevada,
U.S.A.
I have no problem with RTO companies

#2Consumer Comment

Fri, June 03, 2005

I have no problem with them...i am currently "RTO" a widescreen and a living room set. but, living paycheck to paycheck, like most of America, its hard to save up money for things like that, because if that money is just stashed away, i for one know i will spend it (i'm a compulsive spender...lol) so the idea at the time seemed good for me. however, after thinking about it some more, i realized i really shouldnt get a new computer at the moment, because i'm just starting out on my own and have more important things to do with my money. my whole post was about how i had to go through such BS just to get them to NOT charge my bank account, and that they do, indeed, try rip people off, and they know they can do it because people with no credit/bad credit are the easiest targets. i do agree with you, buying a computer from wal-mart is a lot cheaper.


D

Jackson,
Mississippi,
U.S.A.
Leave RTO Companies Alone!!!

#3Consumer Comment

Tue, May 31, 2005

Bascially, computers now come fully loaded and at such a good price, you can go to your local Wal-mart and get one, 90 day same as cash, or better yet, lay-away or pay all up front. $599, with few upgrades needed. If you purchase one from Blue Hippo, it is like renting it, until you own (paid) it. You people need to do the math. By the time you are complete paying for the computer they offer, even with "free 3-1 centers," you will have more than paid for that same PC, you could get somewhere else. The companies capitalize off people with not so hot credit and those who are too impatient to save and pay for it then. If you can't finance something, please, pay cash.


John

Memphis,
Tennessee,
U.S.A.
Close Your Checking Account NOW

#4Consumer Suggestion

Sun, May 22, 2005

Just because they 'told' you they cancelled your order doesn't mean anything. These sleazoids will most likely try debiting your checking account anyway. Close the account NOW. People can avoid these issues by insisting on a written copy of the contract up front. If they refuse just hang up. These companies prey on the desperate, uninformed consumers.

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