Laurie
Hope Mills,#2Consumer Comment
Tue, June 17, 2008
My husband and I have owned Bluegreen for years and we have had some outstanding vacations! READ your contracts people and ASK QUESTIONS!!!! That's all I can say. And for the woman who is acting SO indignant. You out and out lied to get a "Free Trip" and you're making allegations about being treated poorly? PLEASE! I would have been upset, too. I tell my kids and my students all the time...respect is not given away, it's earned. Shame on you! It appears to me that you have a really big double standard...and...do you actually think the telemarketer can justify lying like that. To use the mantra of all good mamas..."If your friend tells you to jump off a cliff, will you do that, too?" I hope you're teaching your children to treat others the way they want to be treated. Stop whining about others' behavior when you have, yourself, behaved VERY badly! Lying is, after all, a sin...bad customer service is just that...bad customer service....
Dewayne Mullins
Gosport,#3REBUTTAL Owner of company
Mon, March 31, 2008
To Rachel in Indy You are so lucky you did not buy into this scam.I on the other hand did buy in and am regretting it daily. This is not what they claim in the presentations. STAY AWAY FROM BLUEGREEN!!!!!!!!!!!!!!!!!!!!!!
Skinned By Bluegreen
Martinsville,#4Consumer Suggestion
Mon, March 17, 2008
I am a bluegreen owner and have stayed at some their properties as well as rci exchange. I am saying there product is not totally a rip off ! However you have to know how to use it. Buyer beware !!! Many of their sales people are smooth professionals . Look at resale possibilities and get educated before you sign. Don't get skinned. I have been a licensed salesperson in Indiana, never had to use it. Retired union construction laborer,worked hard for what I have. I've tried not to take advantage of hard working honest people(well any people). Thank goodness !!! It would weigh greatly on my conscience. I can't say the same for all of bluegreen's (no capitals) sales techniques and stratigies. I applaud people like Rachel and others who tell their experiences the way it is. It may be the only way things will change. Everything is'nt black and white when a multitude of bribes,facts and figures are given to you under a now or never situation. I guess treating people like human beings might have to take top priority over the $$$ " SALE !!! " $$$ How some people make a living.
Nikki
Coconut Creek,#5Consumer Comment
Wed, November 14, 2007
My mom used to work in timeshare, however not for Bluegreen. Here is what happens. First, the telemarketers are usually separate companies that are contracted out. It seems the telemarketer wanted a commission and that is why she told you to lie. They get paid for every "tour" they send over. In defense of Bluegreen, the rule is if you are married, BOTH husband and wife must attend in order to be eligible for the gift. The timeshare companies found that if they would tour only one spouse, and that spouse purchased, the deal would be cancelled as soon as the other spouse heard what was purchased. It was not fair to Bluegreen or the salesperson since the other spouse did not have the benefit of hearing the full presentation. You don't expect Bluegreen to want to give you the gift if they have absolutely no prayer to sell to you? If that was the case, only one spouse would always show and there would be no sales, or they would have to incur the cost of a second tour (if the one spouse was interested). As soon as the salesperson heard that you were ineligible, he had to report it to a manager or he would get a "hit" against his sales percentage for not selling to you. The salespeople usually have to sell to every 1 out of 10 tours and taking a "hit" for your lie could cost them their job (I understand, it was a lie that someone made you think it was OK to make). By having you disqualified, your tour was not factored into the salesperson's sales percentage. Of course they wanted nothing to do with you after they realized you were ineligible. Another thing, many, many couples deliberately say they are single just to get the gift. You have to understand they are inundated with many liars daily and you really can't blame them for being sick of it and showing it. I teach my daughter that if she lies, she cannot expect others to give her any respect.