;
  • Report:  #1434121

Complaint Review: Bob Howard Honda - Oklahoma City Oklahoma

Reported By:
Laura - other, United States
Submitted:
Updated:

Bob Howard Honda
13201 North Kelley Ave Oklahoma City, 73131 Oklahoma, United States
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I was quoted a price of $705 for tire replacement and alignment, replacement of the splash guard, and changing the air filter, which I approved. On 3/7, all work except for the splash guard was completed and I paid $626, which included the price of the splash guard which had to be ordered. The only thing left to pay was the labor for installing the part, estimated at $80.

On 3/13 my husband returned to have the part installed. He was charged $284, bringing the total amount to $910. A 30% increase between the quoted and approved estimate, of which I was never informed or given the opportunity to consent or refuse.



1 Updates & Rebuttals

Perry Mason

United States
Why Are You Going To A Dealer For This?

#2Consumer Comment

Wed, March 14, 2018

 Why did you set yourself up to be PRICE GOUGED in the first place by getting this done at a dealership? Find a good independent shop and do business there!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//