Capdan
Philadelphia,#2UPDATE EX-employee responds
Fri, December 28, 2007
The trainers quit because they get paid 6 bucks for that 30,40, 50 dollar HALF hour session. BOC does not give raises either. Imagine being a trainer and you're at a place for 5 hours but actually trained people that day for 3 hours which means 6 clients. 36 bucks is what you make that dayand after taxes about 30 or so. When you have bills to pay this does not even cut the rising gasoline costs and coffee or energy drink they need to start there day and make it there. As far as what the trainers told you to do they are both right. Cardio before or after would be just fine for you. People like you are gonna be into burning calories and I assume you're not an athlete so either way should help with shedding fat. As far as nutrition goes shouldn't you inquire about nutrition and ask questions if you feel you aren't getting the information you want. That is your time and I suggest you use it wisely. Are they suppose to read your mind? To be honest most clients don't listen anyway to nutrional information and the ones that do see nice results. I used to mention Whey protein, and cutting sugars from diet and eating several smaller meals and clients eat like garbage most of the time. Remember they are your trainer for 30 minutes 4 times in a month you are your own trainer the rest of the month. One thing I think you should understand is you are one person and those trainers may have dozens upon dozens of clients. The trainers are human beings and may get sick or have family matters and this type of job is hard to call out. I have seen the reverse happen where trainers are there and clients do not call and it happens every day to the trainers. But then again who cares for the trainers right? Not BOC that is for sure and certainly not you.
abcd
Plano,#3Author of original report
Thu, December 27, 2007
The VP of BoC was kind enough and empathized very well with my situation. He cooperated with me and made me good offers to restore my belief in Body of Change. I am a happy camper now and it would be my pleasure to try the 'new' BoC some day soon. I am glad that you believe in keeping your customers happy. Thank you so much VP for being extremely supportive.
Pooja
Plano,#4Author of original report
Thu, December 27, 2007
Even though I was completely unsatisfied with quality of service provided by Body of Change members, the VP of Body of Change was kind enough and empathized with my situation and is taking me out of contract with no penalty. Thank you so much BoC VP! If we have people like you within the organization, we will continue to be your members. I was just unlucky to encounter some of your bad employees and I am glad that you are working to improve the Quality of Service offered to us.