- Report: #987305
Complaint Review: bradford exchange - Internet
Reported By:
stanley -
lehigh, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
bradford exchange
Internet, United States of America
Phone:
Web:
www.bradfordexchange.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
bradford exchange BRADFORDEXCHANGE.COM Guaranteed by Christmas lie!!! Internet
I ordered item from THE BRADFORD EXCHANGE Guaranteed by Christmas.Well, it's Christmas morning, guess what never came?
I called them 3 days ago, because i never received email conformation,tracking numbers, etc,etc like i was supposed to directly after i ordered. She lied and told me the computers are backed up and she'd send email right away. Also, she said my item was shipped and would be delivered by Christmas, neither happened. Now, i understand why they don't send you those emails right away, If they did you would have proof of when you ordered the item.
I also see now, I am not the only one they have done this sort of thing to, as there are several complaints about them on this site.
I guess my girl will have to get over it, because i was given no choice.Maybe, i can show her the credit card statement and give her the link to this post when she asks why there is no gift for her
I called them 3 days ago, because i never received email conformation,tracking numbers, etc,etc like i was supposed to directly after i ordered. She lied and told me the computers are backed up and she'd send email right away. Also, she said my item was shipped and would be delivered by Christmas, neither happened. Now, i understand why they don't send you those emails right away, If they did you would have proof of when you ordered the item.
I also see now, I am not the only one they have done this sort of thing to, as there are several complaints about them on this site.
I guess my girl will have to get over it, because i was given no choice.Maybe, i can show her the credit card statement and give her the link to this post when she asks why there is no gift for her
3 Updates & Rebuttals
Fran
Niles,Illinois,
United States of America
Bradford Exchange
#2UPDATE Employee
Mon, January 28, 2013
Hi, Stanley.
It's nice to hear from you again.
Can you please contact me at [email protected]. In order to assist you, I need your client account number, order number, and/or name and address.
Thanks, Regina
stanleystjohn
lehigh,Florida,
USA
still have not got a thing!
#3Author of original report
Sat, January 26, 2013
well, here it is 25th of jan, I still have not received a thing from this company. Steer away!
Fran
Niles,Illinois,
United States of America
Bradford Exchange
#4UPDATE Employee
Wed, January 02, 2013
Hi, Stanley.
Thank you for contacting us. I am so sorry to learn of your experience with our company. Please contact me at [email protected]. Please include your client account number, order number, and/or name and address. I will be happy to research your order.
Regards, Regina
