- Report: #1409061
Complaint Review: Brink's Prepaid Mastercard - Internet
-
Author Confirmed
Why?
Brink's Prepaid Mastercard
Internet, USA
Web:
www.brinksprepaidmastercard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Brink's Prepaid Mastercard BOFI Federal Bank Kept my disability check and closed not one but three accounts when I only had two cards. San Diego Internet
On 8/1/17 I had my direct deposit from Social Security Disability put on one of Brink's debit mastercards. The money was deposited with no problems, $1216.00.
At the time I was under hospice care and on numerous pain meds and separated from my husband. I changed my password several times and and didn't write it down so I forgot and kept changing my password.
Brinks decided this was fraudulent activity and reported ny card as stolen and closed the account with my money still in the account. On 8/21/17 supposedly they returned the money to the Treasury Department who then returned it to SSD.
They have also told me they sent it back to Treasury on 9/14/17 and gave me a check number and an amount of 1209.38. They withheld 50 cents for each balance inquiry made.
This doesn't stop there though. As of today, 10/27/17, I still don't have my money. The Treasury Dept says they have received it, but SS says they haven't and I cannot talk to the Treasury and say they can't even talk to them. FYI all you have to do is Google for the number.
I have talked to the main office of SS in Montgomery or Birningham, AL and two local offices and even went in one local office and I get a different answer from each office on the same day. Today I was told to call a different office aa there was nothing they could do.
Still don't have my money.
Don't ever use a Brink's card which is also in the same bank as Netspend cards. I am 64 years old with Parkinson's disease for 14 years and I have been ripped off not only by Brink's but our government also. Be aware!!
