- Report: #344637
Complaint Review: Broadway Photo - Preferred Photo - New York City New York
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Broadway Photo - Preferred Photo
broadwayphoto.com New York City, New York, U.S.A.
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Broadway Photo - Preferred Photo both companies use the same bait and switch tactics exactly the same New York City New York
Broadway photo and Preferred photo seem to be either the same company or closely related. Their e-mail wording and tactics are identical. I had exactly the same experience with both companies.
In both cases I ordered the same Panasonic camera that they had advertised at about $25 less than anyone else. In both cases I placed the order and a couple of days later received an e-mail requesting that I call "customer service" to verify my order. The phone #s were different, but the tactics were the same.
After verifying my name and shipping address they told me I should get a different battery since the one with the camera was only good for 20 minutes. When I declined they said I should get a high speed memory card. When I told them I allready had several, they told me they would ship the camera, but did I know it was a foreign model and had no warranty. If I wanted the US model with warranty the cost would be about $50 higher. I then cancelled the order. If that is not a classic case of Bait and Switch, I don't know what is.
I then ordered the camera from another company and it was shipped the same day with no fanfare.
Marvin
Scottsdale, Arizona
U.S.A.
In both cases I ordered the same Panasonic camera that they had advertised at about $25 less than anyone else. In both cases I placed the order and a couple of days later received an e-mail requesting that I call "customer service" to verify my order. The phone #s were different, but the tactics were the same.
After verifying my name and shipping address they told me I should get a different battery since the one with the camera was only good for 20 minutes. When I declined they said I should get a high speed memory card. When I told them I allready had several, they told me they would ship the camera, but did I know it was a foreign model and had no warranty. If I wanted the US model with warranty the cost would be about $50 higher. I then cancelled the order. If that is not a classic case of Bait and Switch, I don't know what is.
I then ordered the camera from another company and it was shipped the same day with no fanfare.
Marvin
Scottsdale, Arizona
U.S.A.
