#20
Thu, January 10, 2002
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: Lue Clark
Their phone number: 503-391-1588
Their relationship to the company: Supporter
Rebuttal:
As a customer service representative for Hertz Car Rental, I can tell you that whomever gave you that information (that you have to have an airline ticket to get free mileage on an airport car rental), did not work for Hertz. I work at an airport location, and we give free mileage to customers all the time - without airline tickets.
I cannot speak for Budget, Avis, or Enterprise, but I can say for Hertz, that, if you made a reservation online, or on our 800 toll-free reservation line, you would have a reservation ID number, which would lock in and guarantee your specific rate. Sounds like someone was trying to scam you.