Robert
Irvine,#2Consumer Comment
Wed, February 04, 2009
These "we will work with you" letters are true, but they want to work with you generally on their terms. Which for most people can't be done. So you are now dealing with a collection agency. You need to stop talking to them on the phone. There is no proof of what is agreed to when you do this, and everything needs to be done in writing. Send them that same offer in writing, include that payment will be done by Money Order. Include in this letter that they will not contact you by phone only through mail and that payments will be done by Money Order only. Do not sign the letter, only type your name. Send it by Certified Mail with Return Receipt, this way you have proof that they recieved it. If they agree to it do not do anything until you get something in writing from them. I will tell you that Capital One is a very agressive company in terms of collecting debt. That is they will file a suit for as little as a few hundered dollars. This is why documentation is important. If you send in reasonable requests and they deny them, when you go to court you won't get out of the debt, but the judge could order that your arrangement be accepted by them.
Laurie
Haslet,#3Consumer Comment
Wed, February 04, 2009
Sounds like MRS Associates is a Collection agency - NEVER GIVE A COLLECTION AGENCY your account information. Even if you had agreed to set up a monthly payment - they would have helped themselves to as much money as they wanted when they wanted. that is why the so called Payment arrangement was cancelled. They can't get to your money without a checking account.