- Report: #269750
Complaint Review: Carbone Motor City - Yorkville New York
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Carbone Motor City
5017 Commercial Drive Yorkville, 13495 New York, U.S.A.
Phone:
315-7363371
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Carbone Motor City Fraudulent AUTO DEALER IN New York ripoff Yorkville New York
Carbone Motor City, INC. and their employees are nothing but low life con artists. Purchasing/Leasing a new car should be a time when one is happy and excited but they turn it into a living hell. My experience with them, involves them forging items on my contract, reporting the incorrect mileage to the Department of Motor vehicles during an inspection and on my vehicle title. They are only interested in the bottom line. They could care less about customer satisfaction and doing the right thing.
After leasing a vehicle from Carbone Motor City, I discovered that they reported to Chrysler Financial that my vehicle was delivered with 28 miles on it when it was actually delievered with 2800 miles on it. After reviewing my contract, I realized that Carbone left the MILEAGE UPON DELIVERY line blank but when I called Chrysler Financial, they said their contract said 28 miles and that it had my signature on it. It's pretty easy to see that Carbone filled in the mileage after I picked up the vehicle.
After calling the dealership, they stated that they realize there was 2800 miles on the Jeep but there is nothing they could do!! Basically they don't want to get into any trouble because they reported the incorrect mileage to the DMV and my financial instituition.
Now that my financial instituition has the incorrect/lowered mileage, I will be responsible to pay for it!
DO NOT purchase any vehicles from Carbone dealerships!
Cybolord
utica, New York
U.S.A.
After leasing a vehicle from Carbone Motor City, I discovered that they reported to Chrysler Financial that my vehicle was delivered with 28 miles on it when it was actually delievered with 2800 miles on it. After reviewing my contract, I realized that Carbone left the MILEAGE UPON DELIVERY line blank but when I called Chrysler Financial, they said their contract said 28 miles and that it had my signature on it. It's pretty easy to see that Carbone filled in the mileage after I picked up the vehicle.
After calling the dealership, they stated that they realize there was 2800 miles on the Jeep but there is nothing they could do!! Basically they don't want to get into any trouble because they reported the incorrect mileage to the DMV and my financial instituition.
Now that my financial instituition has the incorrect/lowered mileage, I will be responsible to pay for it!
DO NOT purchase any vehicles from Carbone dealerships!
Cybolord
utica, New York
U.S.A.
5 Updates & Rebuttals
Robert
Buffalo,New York,
U.S.A.
Ooops.
#2Consumer Comment
Thu, August 30, 2007
You did write that it was a lease and I missed that - I'm sorry. I never leased a vehicle so milage allowances never entered my mind. Seems to me that there are 3 reasonable solutions to this. 1. The dealer could give you the money you claim will have to be paid at the end of the lease. This is unlikely, in that you haven't actually paid any over milage fees yet. 2. The dealer could pressure the financial company to MODIFY the lease agreement to increase your milage allowance by 2800 miles. This solution seems best to me because this keeps the DMV and courts out of it. If I were the dealer, this is the option I would choose. The lease contract CAN BE modified, but it's a question of the finance company being willing to do it - the do have influence with the finance company (more than you do.) Finally, you could sue the dealership in small claims court for the money, but you don't have any damages YET! You won't realize damages until the end of the lease and you actually PAY for any miles over the allowance. Do you have copies of your lease contract? If you have a signed copy of the contract with the milage blank and their copy has it filled in, that could open the door for you to seek redress from the courts. Further, it might make any complaints you file with the FTC and state AG office carry more weight. Good luck.
Dave
Jacksonville,Florida,
U.S.A.
The OP leased this car
#3Consumer Comment
Fri, August 24, 2007
So, mileage should begin by adding the 2800 miles to the lease. If the OP has a 12,000 mile/year lease, then the lease would actually be 142800 for the first year, 26800, the second year and so on. But with 28 miles on the contract, that means the OP is getting screwed out of 2772 miles, at .15/mile = $415.80, if they went over the mileage during the term of the lease.
Cybolord
utica,New York,
U.S.A.
UPDATE
#4Author of original report
Fri, August 24, 2007
Chrysler Financial states that I am responsible for any overage in miles..(2800 miles) would cost approx $560.00....Due to the fact that we are keeping this vehicle to the end of the lease and we DO use all the miles possible; we are concluding that we will be over at least 2800 miles costing us the $560.00. I am not waiting until my lease ends and we are over our allotted mileage to bring this up to them.
Cybolord
Utica,New York,
U.S.A.
overage in miles
#5Author of original report
Fri, August 24, 2007
Chrysler financial tells me that I will be responsible for the overage in miles...Which would cost me about $560.00. We plan on keeping this vehicle for the entire lease and we are not planning on purchasing it.
Robert
Buffalo,New York,
U.S.A.
Pay for what exactly?
#6Consumer Comment
Thu, August 23, 2007
You wrote: "Now that my financial instituition has the incorrect/lowered mileage, I will be responsible to pay for it!" What exactly are you going to pay for that you wouldn't pay for if the contract stated 28 miles. How is this costing you any more money?
