Complaint Review: Carmax - Doral Florida

Bunch of SCAMMERS!

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When you use a site like KBB, there's three different values depening on what you want to do with the car. Most common is the "trade in value" which will be substantially less than a private sale value.  Also, those sites value the car based on what you input, sight unseen. The actual value of the car is determined after it is examined in person.  KBB should be taken as a reference point, not a price set in stone.  Carmax is reputable and you yourself used them repeatedly. Perhaps you overvalued what your car was really worth, especially an older car with 90K miles on it.

This just all sounds to me like a good case of salesmanship. The BS about being a sought after car BLAH BLAH BLAH and offering you check on the spot...is that in writing? Wow and the owner had time to make this offer personally, must be a very small MB dealer. Also I have to agree with the others this is not an age bias issue its a business call. I had quite the different experience where they gave me considerably more on their offer than a dealer but still found that could sell it persoanlly for still more than they offered.

Hate to burst your bubble though but a MB, if thats what you have, at 90k miles there arent many with much value left  sorry to say unless your dealing with a "black series" or VERY limited production vehicle. Also if its more than 10 model years old carmax isnt interested and those cars go to wholesalers. From carmax perspective the car has 90k miles and if its 10years with 90k again thats not a hot seller for them and depending on auction records THATS what they base the value on as opposed to a dealer who will do the same unless they are able to bury the cost into a vehicle you are buying. ANY dealer can tell you what they will give you but I guess you havent experienced enough sales people blowing smoke up your a$$ as the rest of us to call that owner out. Honestly, I would have taken that check and deposited it before they changed their mind. Call him back and see if the offer is still on the table, thats what I would do or since its such high demand try and sell personally you'll really clean up.

A dealer offers you a price, and it is up to you to either accept or reject the offer.  Being a Senior Citizen has nothing to do with this.  But the whole set of circumstances as well as not being a RipOff, is confusing.

You go to Carmax and they offer you less than 1/2 of what NADA said the value was.  So you go to a Mercedes dealer and to quote them they were going to "give me a check on the spot for my car for well over twice the amount carmax had offered".

Now simple math says that if the Mercedes dealer was going to give you pretty close(if not over) what NADA and KBB said.   And this wasn't a trade it but a straight out purchase.  So all the sudden to spite Carmax instead of selling it you just want to garage it.  This just doesn't make sense.

You seem to go out of your way to not specify any details of the car or exact dollar amounts, other than it is a Mercedes and general terms such as half the value.  Cars loose value and what may be "hot" today according to the Salesperson may be "cold" tomorrow.  So when you do decide to finally sell the car and no dealer is going to give you the same offer are you going to write another RipOff report?

If a merchant does not supply a good or service as agreed, at the agreed price, then it is a rip off. They did not attempt to cheat or swindle you. They made you a low offer with the intent of making a high profit. That's not a rip off.

Your car will continue to lose value so garaging it serves no purpose.

This just sounds like normal car dealer tactics. It has nothing to do with being a senior citizen.

What's all this senior citizen stuff I keep reading about anyway.  I am a senior citizen at 68 and it insults me that people (including other senior citizens) think we're too stupid to shop for a car or know when we're being ripped off.  Actually after being around for 68 years I think I have a lot more knowledge to keep from getting ripped off than many younger people. 

Now if you have Alzheimer or something you shouldn't be out buying a car by yourself anyway.