- Report: #1461011
Complaint Review: Cat Fanciers Association - Alliance Ohio
-
Author Confirmed
Why?
Cat Fanciers Association
260 East Main Street Alliance, 44601 Ohio, United States
Phone:
(330) 680-4070
Web:
http://cfa.org/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cat Fanciers Association Did Not Help Resolve Issue Alliance Ohio
This review isn't directed towards the entire company so much as it is directed towards a few individuals that work for the company.
Let's try and make a long story short here. First I want to mention a few names here.
Teresa Sweeney - CFA Ombudsman
Linda Berg - CFA Animal Welfare
Melissa Watson - Administrative Associate/Protests & Breed Council
I had emailed Teresa Sweeney about wanting to submit a complain against Geri Cerelli Fellerman for knowingly selling me a sick kitten with the coronovirus whom she had a history of losing kittens in her cattery to FIP. But anyways, me and Teresa went back and forth with hundreds of emails for weeks upon weeks only for her to come back at the end saying she can't do anything because there is only one complaint against Geri. She then got rude and told me she will not respond to me any more and to end the conversation. Seemed as though she didn't truly understand the severity of the situation or was siding with the breeder, not sure.
Linda Berg basically had the same response to me.
Melissa Watson was my last hope. I had gotten a hold of her my trying to go above and beyond the heads of the CFA welfare and ombudsmans people to a higher party. I explained everything to Melissa Watson, about my case with Geri, and what I had experienced through email with the other two ladies. She seemed very empathetic and seemed like she truly though something could be done about this.
She encouraged me to send in ALL the correspondences between me and Geri, Teresa, and Linda. And as I'm sure you know, that is A LOT of paperwork to gather up. So I took time out of my day for the next two weeks to gather up everything. Emails, pictures of the kitten, screenshots of Facebook messages. Everything. I paid money to have it shipped to Melissa office, only to get am email back basically saying sorry we don't even cover these types of cases....
I emailed Melissa back basically saying "what the hell? Why did you have me spend my money and my time to send you all of this when you knew from the beginning that this case wasn't even going to be looked at?"
She didn't even remember me, after reminding her I go this for a response.
"I apologize for your sending the information to no avail. This is my second week back to CFA doing Protests. If someone else in the office advised you on this, once again, my apologies."
I reminded her again and got this response.
"Dear Leah,
Ok – I do remember now.
I discussed this matter with the Protest Chair yesterday, and he instructed me to send you yesterday’s email regarding the reasons. There is nothing further I can provide. I am sorry.
Melissa"
This is very frustrating that this company didn't do anything to help me out, and that I was again lead on by another dead end. Very upsetting with the way CFA handles cases like this.
