Daniel
Fort Wayne,#2UPDATE Employee
Mon, August 13, 2007
It sounds like that you are disputing a bill and instead of doing what we asked you to do to get this billing dispute resolved (Which means go into the local office, sit down with a blue shirt advisor and have them explain the bill to you) YOU DECIDE TO DOWN RIGHT REFUSE TO THE PAY YOUR BILL AND AGREE TO THE TERMS OF THE CONTRACT THAT YOU SIGNED. And even if you were out of contract, YOU ARE STILL UNDER THE TERMS OF THE CONTRACT! (Billing monthly until either you sign a new deal or sumbit that cancellation notice) But the jump in the bill tells me that YOU WERE STILL UNDER CONTRACT. AS far as sumbitting cancellation notices, did you fax it to the right place? Maybe not, but that is because you did not ask the right questions. IF you would have ask the question, we would have helped you get that cancellation notice into the right hands. And you said that you have recorded calls from Centennial Wireless. WELL, I BELIEVE THAT IS ILLEGAL IN SOME STATES TO DO because you have to get permission from us to be recorded (yes, our calls are recorded, but they are for training purposes, to help us with customers) and to get those require going down to the county courthouse and getting a nice subpoena. AND WE DO NOT MAKE THREATS EITHER, If you fail to live up your end of the contract that you signed, and continue to fail to pay your bill, THE ACCOUNT WILL TERMINATE, YOU HAVE 45 DAYS TO PAY AND IF YOU STILL REFUSE, THEN IT WILL GO TO AN OUTSIDE COLLECTION AGENCY OR OUR LAWYERS TO FURTHER COLLECT ON A VAILD DEBT THAT YOU OWE AND WILL BE REPORTED AGAINST YOUR CREDIT AND YOU ALSO AGREED TO BINDING Arbitration even though your contract has expired. So, if your credit goes bad because of this, DO NOT BLAME CENTENNIAL WIRELESS. WE DID NOT LIE TO YOU, YOU FAILED TO LIVE UP TO YOUR END OF THE DEAL.