- Report: #654863
Complaint Review: charter anderson sc - anderson South Carolina
Reported By:
wrexser -
belton, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
charter anderson sc
hwy 29 n anderson sc 29621 anderson, 29621 South Carolina, United States of America
Phone:
Web:
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charter anderson sc thr run around anderson, South Carolina
charter came sent a contractor to install internet service fot my computer whitch worked fot 6 months then we had an eletrical storm and the computer took a ligntning strike we did nothing about it it was an old computer with no surge protection on it .invested in a new system had no problems fo a year had a lightning strike the pole across the street and had surge protectors on the line this time charter sent an claims rep who took pitcures and checked the installion and looked over burnt up equiptment he said it was not grounded corectly by the installer he would send in the claim they will be in touch 10 days goes by they said what claim when we gave the persons name they said he quit but they found the file they will send to there corp office file hs been lost 6 times scince now they say the local anderson sc office is supost to pay the claim they said they tryed to contact us but could not reach us the claim was setteled and would be reciving a check for 500.00 now the claim is lost again and they want a written estmate but will not acecpt it at there anderson location it has to be mailed to there corp office if we call them they hang up or just bounce us around the phone system
russell anderson sc
