- Report: #281099
Complaint Review: Charter Communication - Reno Nevada
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Author Confirmed
Why?
Charter Communication
9655 Prototype Way Reno, 89509 Nevada, U.S.A.
Phone:
866-731-5420
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Charter Communication False One Month Offer Reno Nevada
I got a call from Taylor Johnson from Charter in my message box. In the past that name was always connected to a billing problem. When I called and said that I had paid my bill, a guy said thare was no billing problem and said I would receive all channels and high speed internet upgrade for free for one month. I received a bill at the month which was much higher than usual. I called and they said that there was no record of a free offer. I was transferred to the promotional department and they said the same thing and tried to sell me telephone service as an add on. I wen to the Charter office and talked to a supervisor named Stephanie. She said that she would check into it and probably call me the next day. It has been a week and no call. You can't reach them by a local number since they transferred to a 866 service number in Vancouver so I will have to go to the office again which is far away.
Jay
reno, Nevada
U.S.A.
Jay
reno, Nevada
U.S.A.
