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  • Report:  #319011

Complaint Review: Christina Marie Serrata Edg Photography For Weddings - College Station Texas

Reported By:
- College Station, Texas,
Submitted:
Updated:

Christina Marie Serrata Edg Photography For Weddings
www.edgphotography.com College Station, 77840 Texas, U.S.A.
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?
The person who owns this company keeps negatives of all photos taken and you must pay an exorbitant ransom after the wedding to get your pictures printed.

After the event, she asks for 6X more money than the initial bid, but there is nothing you can do, because the event had already happened and you must get the pictures.

Rosy rose

College Station, Texas

U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


1 Updates & Rebuttals

Edg Photography

College Station,
Texas,
U.S.A.
Clearly I've never done business with you, and you have never met me

#2REBUTTAL Owner of company

Fri, March 21, 2008

First of all I believe this is a false report or some sort of spoof post from bots/spiders/spammers on the net since this post includes my middle name (which I don't use). Second of all I have never heard of, or done business with this person, or a Rosie, or Rosie Rose, etc. Third of all, in all of my contracts it clearly states that the negatives CAN be purchased/digital files can be purchased on CD/DVD with a print permission release letter to the clients. I don't do bids. That is not the way I run my business, and I am always willing to address any issues or problems a client may have. There is no reason to hide on the internet and file false reports. What I charge for events starts with a base price for coverage time, processing, retouching, hosting, wear on equipment, use of vehicle, computers, software, etc. - everything that goes into running a business. Anything added to that base price the client is aware of because they are the ones doing it. We let you build your package, so if the price goes up, you know exactly why (bridals, albums, prints/reprints, frames, etc.) There are NO SURPRISES here! I do everything by contract and both I and the clients review and sign the contract before the wedding, therefore, no surprises. And to clarify I am NOT by any means the most expensive in town. If "Rosie Rose" is even real look around, nothing is free. Furthermore, prices are known up front and are listed in our brochure, and are addressed again in consultations. As a side note: if "Rosie Rose" had such a problem why didn't you contact me, or the BBB, or any of the professional organizations I'm apart of and work it out through there?

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