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  • Report:  #1160421

Complaint Review: Cinaplay - London, England Nationwide

Reported By:
Anne - Decatur, Alabama,
Submitted:
Updated:

Cinaplay
DALTON HOUSE, 60 WINDSOR AVENUE London, England, Nationwide, United Kingdom
Phone:
1-855-202-5587
Web:
www.cinaplay.com
Tell us has your experience with this business or person been good? What's this?

On 7-7-14 my checking account was charged $49.95 using my debit card number. I have never heard of this company. I did not authorize this charge. It caused my account to be overdrawn. 

I find it ironic that one month prior, I did purchase a free 1-month trial of Netflix and put my credit card information on their website. I have to believe this is where Cinaplay hacked my credit card information.

I called the company and talked to "Christine Gomez". She said that I would receive a refund in 15 days. I do not believe this is going to happen and therefore am deactivating my debit card. I am having my bank return this charge to the company as unauthorized. 

One more thing...Christine did not have an accent & this company is from England??

Scam. Beware. 

Your question, "Did I use a credit card for this transaction?" The answer is yes, but not with my consent.



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