Joe O
Brunswick,#2Consumer Comment
Fri, April 10, 2009
Don't count on having a solution to your problem quickly. I purchased a Samsung 42" Plasma about a year and a half ago along with the warranty. I started having problems with it late 2008. The service company came and picked it up on January 30th, 2009 and I still have no TV in my house today. After numerous calls to the warranty company the last thing I was told is that they "would not consider any other options until after 90 days" of trying to repair my TV. She was careful to repeat herself a couple of times saying "other options", not replace my TV. Good Luck with yours.
Victor
Rego Park,#3UPDATE Employee
Tue, March 03, 2009
Your Circuit City Advantage warranty plan is actually covered by Assurance Solutions (A company not owned or operated by Circuit City). They will honor your warranty. The number you need to call is 1.800.878.1167. Have a Good one :) Victor