Chris
York,#2UPDATE Employee
Sun, June 19, 2005
I also dont get a bonous on what I sell. Contact your credit card company and start to get it fixed asap. By law you should only have to pay $50 total for all charges made on your card.
Denny
Honolulu,#3Consumer Comment
Thu, June 16, 2005
Your CC company should be handling it. Why are you bothering to go to CircuitCity? Visa/MC/Whomever has steps in Place so that YOU can get your money bakc from THEM. LEt THEM handle Circuit City.
Dave
Jacksonville,#4Consumer Comment
Thu, June 16, 2005
This is really simple. Did you know the guy using your card? Was it an ex-boyfriend or something? If not, it's VERY easy to dispute. First you have to get the police involved. They have to see the tape and write up a fraud report. However, it may come down to whether or not you knew the person, and how long was it between the theft and the 8K being charged, AND how long did it take to report the card stolen. It's obvious that it is Circuit City's fault. They MUST ask for ID before accepting any credit cards for that big of a purchase. The reason the teller didn't is probably because she saw the $$ signs in her eyes - commission, bonus, etc. Either way, you are not responsible.