- Report: #146413
Complaint Review: CIRCUIT CITY - TIGARD Oregon
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CIRCUIT CITY
9180 SW HALL BLVD TIGARD, 97223 Oregon, U.S.A.
Phone:
503-6205757
Web:
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CIRCUIT CITY CREDIT CARD USED W/O PERMISSION OR ID AND I HAVE TO PAY, RIPOFF! TIGARD Oregon
My credit card was stolden and used at circuit city. Within two days a young man (I am a woman) purchused nearly 8k worth of goods at the same store with the same checkout person. After the cameras were obtained and it proved not to be me, I have been held responsibly for the money owed.
They say someone has to pay for it. I say CIRCUIT CITY should pay as they were the ones who have let a man use a women's card. What is this world comming to when a store can not protect customers, punnish employees, and take care of innocent people who would not have been frauded if they had doen their job correctly. I will be reporting to VISA about this.
I even have a statement from the checker saying she knew she did wrong. I think VISA would be very interested in how this company could have prevented my pain. I encourage any other to file with VISA and also small claim court. Stores have a "check ID" contract and if they break it everyone pays, but they should pay the most!
Heidi
ALOHA, Oregon
U.S.A.
They say someone has to pay for it. I say CIRCUIT CITY should pay as they were the ones who have let a man use a women's card. What is this world comming to when a store can not protect customers, punnish employees, and take care of innocent people who would not have been frauded if they had doen their job correctly. I will be reporting to VISA about this.
I even have a statement from the checker saying she knew she did wrong. I think VISA would be very interested in how this company could have prevented my pain. I encourage any other to file with VISA and also small claim court. Stores have a "check ID" contract and if they break it everyone pays, but they should pay the most!
Heidi
ALOHA, Oregon
U.S.A.
3 Updates & Rebuttals
Chris
York,Pennsylvania,
U.S.A.
For the last time we are not comission!
#2UPDATE Employee
Sun, June 19, 2005
I also dont get a bonous on what I sell. Contact your credit card company and start to get it fixed asap. By law you should only have to pay $50 total for all charges made on your card.
Denny
Honolulu,Hawaii,
U.S.A.
Your complaint is iwth your CC company
#3Consumer Comment
Thu, June 16, 2005
Your CC company should be handling it. Why are you bothering to go to CircuitCity? Visa/MC/Whomever has steps in Place so that YOU can get your money bakc from THEM. LEt THEM handle Circuit City.
Dave
Jacksonville,Florida,
U.S.A.
No Problem Heidi she saw the $$ signs in her eyes - commission, bonus, etc.
#4Consumer Comment
Thu, June 16, 2005
This is really simple. Did you know the guy using your card? Was it an ex-boyfriend or something? If not, it's VERY easy to dispute. First you have to get the police involved. They have to see the tape and write up a fraud report. However, it may come down to whether or not you knew the person, and how long was it between the theft and the 8K being charged, AND how long did it take to report the card stolen. It's obvious that it is Circuit City's fault. They MUST ask for ID before accepting any credit cards for that big of a purchase. The reason the teller didn't is probably because she saw the $$ signs in her eyes - commission, bonus, etc. Either way, you are not responsible.
