- Report: #215386
Complaint Review: Classmates.com - Renton Washington
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Classmates.com
[email protected] Renton, Washington, U.S.A.
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Classmates.com ripoff. Service unusable after paying fee. Company refuses refund. Renton Washington
I signed up in August 2006 to use Classmates.com as a tool to reach classmates for Reunion planning. The fee was $36.00 for 1 year and I was to be able to reach old classmates via e-mail through the service. After signing up I received 1 e-mail from a previous classmate and tried to respond back. I was unable to use the classsmates.com e-mail message board so I contacted the service via e-mail. They assured me their technical team was working on the problem and apologized for the inconvenience. I have had numerous other experiences since then with the same results. I requested they cancel my membership and refund my $ since the service I paid for was not available. They refused.
Now I can't even reach them by e-mail via their .com web address. My messages are sent back.
Thank you for your time.
Justine
Hillsboro, Oregon
U.S.A.
Now I can't even reach them by e-mail via their .com web address. My messages are sent back.
Thank you for your time.
Justine
Hillsboro, Oregon
U.S.A.
1 Updates & Rebuttals
Stewart
Venice,California,
U.S.A.
CM contact (unitedonline)
#2Consumer Comment
Sun, December 02, 2007
Classmates.com (subsidiary of United Online) United Online contacts with email addresses are: Elizabeth Gengl Senior Vice President, Corporate Communications PR Hotline Number - (818) 287-3034 [email protected] Scott Matulis Vice President, Corporate Communications PR Hotline Number - (818) 287-3034 [email protected] United Online also owns NetZero, Juno, and other businesses.
