- Report: #252451
Complaint Review: Clearwireagent.com - Redmond Washington
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Clearwireagent.com
17181 Redmond Way # A1100 Redmond, 98052 Washington, U.S.A.
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Clearwireagent.com, deceptive advertising, possible wire fraud, trademark violoations, copyright violations, unethical business practices. Redmond Washington
There is a very sneaky company called "clearwireagent.com" selling Clearwire online. They use and unauthorized and home made Clearwire logo and they are one of those spammers that try to bedazzle you with the promise of a free "refurbished" ipod shuffle. (Good luck getting that piece of crap.)
The "whois" registry information lists the owner as Susan Van Daveer in Redmond, WA. However you will NOT find that information ANYWHERE on that website. They totally mislead you into thinking your are buying directly from Clearwire. Even though you provide a social security number and credit card number, "Susan Van Daveer" never discloses her true identity, business address, or local phone number. Who knows what could happen? Customers don't know her. Customers don't know who her employees are. Customers don't know who sees their private information. And guess what, if something bad happens, she won't worry about culpablity. With no name or address to complain to, she's in the clear.
This website is a cheap cut and paste knock off of the corporate site. Give an amateur access to Google adwords and a web design template and "POOF!", they think they are instant dot commers.
Further research has reveiled that this website is actually owned by Michael and Susan Van Daveer and run out of their "Cartridge World" store located at 17181 Redmond Way # A1100, Redmond, WA 98052
Elena
Redmond, Washington
U.S.A.
The "whois" registry information lists the owner as Susan Van Daveer in Redmond, WA. However you will NOT find that information ANYWHERE on that website. They totally mislead you into thinking your are buying directly from Clearwire. Even though you provide a social security number and credit card number, "Susan Van Daveer" never discloses her true identity, business address, or local phone number. Who knows what could happen? Customers don't know her. Customers don't know who her employees are. Customers don't know who sees their private information. And guess what, if something bad happens, she won't worry about culpablity. With no name or address to complain to, she's in the clear.
This website is a cheap cut and paste knock off of the corporate site. Give an amateur access to Google adwords and a web design template and "POOF!", they think they are instant dot commers.
Further research has reveiled that this website is actually owned by Michael and Susan Van Daveer and run out of their "Cartridge World" store located at 17181 Redmond Way # A1100, Redmond, WA 98052
Elena
Redmond, Washington
U.S.A.
2 Updates & Rebuttals
Seattleclearwirerep
Kirkland,Washington,
U.S.A.
Clearwireagent.com very legitimate!
#2UPDATE Employee
Wed, July 02, 2008
I worked for these people before being hired on by Clearwire Corp. They are good people. They STILL have authorized use of Clearwire logo's. Clearwire's attorneys actually pre-viewed the website before it was launched. They really were giving away refurbished ipod shuffles (maybe a $40-$60 value) when you signed up on their website and sent in a rebate form. I know because employees would personally package and ship out the ipod's. There is no scam here, no copyright infringements, no "wire fraud" (lol) and no "unethical business practices". You are obviously not disclosing all information you have. What is the REAL reason for you going around various websites and badmouthing a perfectly legitimate business? Did you not recieve your $40 gift? You probably did not send in the rebate form. Thats how company's offering rebates make their money. They are EXPECTING a large percent of the people to forget to send them in. All companies do this. Or maybe you were unhappy with the Clearwire itself. That is not the problem of whoever sold you the unit. It is Clearwire's tech support that you should be upset with. Whatever the case was, you called or went online and gave your information. Then got upset about something after the fact. Maybe you should do some research before you go in public running your mouth. They do not use "and unauthourized logo's". you have too much spare time.
Seattleclearwirerep
Kirkland,Washington,
U.S.A.
Clearwireagent.com very legitimate!
#3UPDATE Employee
Wed, July 02, 2008
I worked for these people before being hired on by Clearwire Corp. They are good people. They STILL have authorized use of Clearwire logo's. Clearwire's attorneys actually pre-viewed the website before it was launched. They really were giving away refurbished ipod shuffles (maybe a $40-$60 value) when you signed up on their website and sent in a rebate form. I know because employees would personally package and ship out the ipod's. There is no scam here, no copyright infringements, no "wire fraud" (lol) and no "unethical business practices". You are obviously not disclosing all information you have. What is the REAL reason for you going around various websites and badmouthing a perfectly legitimate business? Did you not recieve your $40 gift? You probably did not send in the rebate form. Thats how company's offering rebates make their money. They are EXPECTING a large percent of the people to forget to send them in. All companies do this. Or maybe you were unhappy with the Clearwire itself. That is not the problem of whoever sold you the unit. It is Clearwire's tech support that you should be upset with. Whatever the case was, you called or went online and gave your information. Then got upset about something after the fact. Maybe you should do some research before you go in public running your mouth. They do not use "and unauthourized logo's". you have too much spare time.
