- Report: #407875
Complaint Review: Closeout Genius - Las Vegas Nevada
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Author Confirmed
Why?
Closeout Genius
1405 Vegas Valley Dr Las Vegas, 89102 Nevada, U.S.A.
Phone:
888-654-3648
Web:
N/A
Categories:
Business Rating:
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Closeout Genius Bait and Switch Las Vegas Nevada
After entering an order including credit card data, I found that their 888-654-3648 phone number did not work.
The Las Vegas address they list, 1405 Vegas Valley Dr, Las Vegas, NV 89102, is a condominium project. A google search shows a lot of businesses in the project that list apartment or unit numbers ranging to the three hundreds. Their address does not show a unit number so it is ambiguous. They now have my credit card information and I have no way to reach them.
I did not get the normal email confirmation of an order. The 347 area code of their fax number is in Brooklyn or Queens NY. I just placed this order 36 hours ago so I do not yet know if they have charged my card. I do know that I do not have valid contact information for them.
Ima Sucker
Somewhere, Oregon
U.S.A.
The Las Vegas address they list, 1405 Vegas Valley Dr, Las Vegas, NV 89102, is a condominium project. A google search shows a lot of businesses in the project that list apartment or unit numbers ranging to the three hundreds. Their address does not show a unit number so it is ambiguous. They now have my credit card information and I have no way to reach them.
I did not get the normal email confirmation of an order. The 347 area code of their fax number is in Brooklyn or Queens NY. I just placed this order 36 hours ago so I do not yet know if they have charged my card. I do know that I do not have valid contact information for them.
Ima Sucker
Somewhere, Oregon
U.S.A.
7 Updates & Rebuttals
Stuart_pidd
Champaign,Illinois,
U.S.A.
Same thing happened to me
#2Consumer Comment
Wed, January 14, 2009
I tried to buy a camcorder and got the same results. The company in no way intends to sell the products at the prices listed on the website. I have already canceled my credit card to be safe. Out of curiosity I searched for similar scams and found several. One that bears striking resemblance is On Time Digital. Check out how similar their websites are: https://www.ontimedigital.com/shop/login.asp?gotoloc=https://www.ontimedigital.com/shop/myaccount.asp https://www.closeoutgenius.com/shop/login.asp?gotoloc=https://www.closeoutgenius.com/shop/myaccount.asp I won't make the mistake of not checking Ripoff Report before buying again!
Bob
Bellevue,Washington,
U.S.A.
And Today "The Switch"
#3Author of original report
Mon, January 05, 2009
Today I received an email from them, just as others have reported on this site and elsewhere, which asked me to call them to give them a verbal confirmation "for security reasons". The script went as others described. There was an attempt to sell accessories at inflated prices. When I declined he found a way to cancel the order. The in stock and three day shipping that was in the bait phase became on back order" and weeks for ground delivery in the switch phase. For "security reasons" I cancelled my credit card, and I will have to wait a week before a replacement arrives. There are a number of camera seller names on the web that others believe are this same operation including several sites offering price comparisons and seller ratings. I hope that Rip-off Report is successful in reducing problems for people reading this information.
John
Las Vegas,Nevada,
U.S.A.
Absolutely untrue
#4Consumer Comment
Sun, January 04, 2009
I live in las vegas and purchased from them before several times. I have family leaving in new york, and asked them if they have different outlet locations and they do not. I have spend over $5,000 in the past several months and I am completely satisfied. I do not know where you are getting your source but i once again have had no problems.
John
Las Vegas,Nevada,
U.S.A.
Absolutely untrue
#5Consumer Comment
Sun, January 04, 2009
I live in las vegas and purchased from them before several times. I have family leaving in new york, and asked them if they have different outlet locations and they do not. I have spend over $5,000 in the past several months and am completely satisfied. I do not know where you are getting your source but i once again have had no problems.
John
Las Vegas,Nevada,
U.S.A.
Absolutely untrue
#6Consumer Comment
Sun, January 04, 2009
I live in las vegas and purchased from them before several times. I have family leaving in new york, and asked them if they have different outlet locations and they do not. I have spend over $5,000 in the past several months and am completely satisfied. I do not know where you are getting your source but i once again have had no problems.
John
Las Vegas,Nevada,
U.S.A.
Absolutely untrue
#7Consumer Comment
Sun, January 04, 2009
I live in las vegas and purchased from them before several times. I have family leaving in new york, and asked them if they have different outlet locations and they do not. I have spend over $5,000 in the past several months and am completely satisfied. I do not know where you are getting your source but i once again have had no problems.
Baby Girl
East Haven,Connecticut,
U.S.A.
Notify your Credit card company
#8Consumer Suggestion
Sun, January 04, 2009
If you haven't already, you should immediately call your Credit Card company and make them aware of the possibility of a charge. Cut them off before they can do any damage, just in case.
