- Report: #538033
Complaint Review: Coffeeroastersdirect Seattle Coffee Direct - Internet Internet
Reported By:
charles bell -
san mateo, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Coffeeroastersdirect Seattle Coffee Direct
990 grove street evanston ill 60201 Internet, 60201 Internet, United States of America
Phone:
888-217-2233
Web:
seattlecoffeedirect.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Coffeeroastersdirect, Seattle Coffee Direct shipped coffee after i cancelled account. I returned two shipments.. was told refund was due in 30 days. called 6 times ...another 10 days refund. finally phone started ..leave message on 11/02/09 Internet
seattle coffee direct was offered on Facebook as means to points on game.
No mention of cost or shipping details.
Initial offer of 2 mugs and 2 lbs coffee cost $25.00
Before I could open intial offer. 09/18.first shipment arrived. I called
to cancel account on 09/30/09. and shipped first shipment back
at my expense. $8.70 via usmail.
Second shipment arrived 10/02 and was refused .
I called Seattle coffee to ask why I got second shipment? They said it was
"already shipped" before I cancelled 09/30. So I would be refunded upon it's
return..along with first shipment.
The second shipment was re-delivered to me 10/09..evidently not returned by ups.
Packages left at my door.
With second shipment $39.70 was deducted from my bank account 10/02..over
drawing my account. $35.00 odfee was charged to me.
On 11/02 Seattle Coffee confirmed both shipments were received at their end and refund
was in process. 11/12 still no refund.. I was told another 10 days.
12/02 phone at Seattle Coffee started "leave a message"..no return calls ever
received by me. For the next week I left messages...no return calls.
Finally on 12/08 phone became inactive....
Today I got email from "Coffee Roasters Direct" with account password and link.
Tried to link, but re-directed to their official site and pass word did no work.
It asked for me to "register" new account info.
Google advised action sites for reporting fraud.
