- Report: #460839
Complaint Review: Comprehensive Weight Loss - Des Moines Iowa
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Author Confirmed
Why?
Comprehensive Weight Loss
Des Moines, 50321 Iowa, U.S.A.
Phone:
866-989-8944
Web:
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Comprehensive Weight Loss And Affiliates Unauthorized billing for ghost subscription Des Moines Iowa Cayman Islands
Beware of all weight loss related products on the internet. If you buy anything you may be unknowingly signing up for access to a worthless web site that provides advice on weight loss. This will cost you $10 per month.
Hidden in fine print they sign you up for multiple programs, all with a charge to a bank in the Caymans, so bank will charge you an additional fee for international transaction. I bought Wu-Yi tea and cancelled it, but the Comprehensive Weight Loss web site continues to charge me.
Watch you credit card statements for additional charges you don't recognize.
Shop on the internet is fine, but call your orders in and specifically state that you do not want to sign up with any affiliates
Larry
Chino Hills, California
U.S.A.
Hidden in fine print they sign you up for multiple programs, all with a charge to a bank in the Caymans, so bank will charge you an additional fee for international transaction. I bought Wu-Yi tea and cancelled it, but the Comprehensive Weight Loss web site continues to charge me.
Watch you credit card statements for additional charges you don't recognize.
Shop on the internet is fine, but call your orders in and specifically state that you do not want to sign up with any affiliates
Larry
Chino Hills, California
U.S.A.
1 Updates & Rebuttals
Shalyn r.
Las Vegas,Nevada,
U.S.A.
Hello
#2
Wed, September 02, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers. The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8944 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
