- Report: #926847
Complaint Review: Consumer Cellular - Portland Oregon
Reported By:
Stan -
Denton, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Consumer Cellular
7204 SW Durham Rd. Suite 300 Portland, 97224-757 Oregon, United States of America
Phone:
800-686-4460
Web:
www.ConsumerCellular.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Consumer Cellular offers cell service adds unused minutes to exceed max to gouge customers @ .25 per minute Portland , Oregon
As a truck driver 80 to 90% of my cell phone calls are company related and fall within my companys cell phone use policy. I contracted with Consumer Cellular because they offered a cell phone calling service only at a reasonable price.
However, after a few months I noticed that my account was being assessed one and two minutes per call over what my iPhone showed to have been in use on the same calls. I sent numerous email inquiries requesting an explanation for this discrepancy but have only received ambiguous unresponsive replies and the numbers to call where I am charged as I wait to speak to one of their double talking professional arguers who may or may not pick up.
Had Consumer Cellular been reputable I could have taken advantage of C.C.'s referral offer and signed up those of my friends and associates wanting to kick AT&T to the curb and reduced my monthly bill to 00.00. However I am not comfortable promoting a service that will later reflect negatively on my intellect and or integrity and give people the impression that I sold them out for a $10.00 reduction in my cell phone bill.
When I received no reasonable reply to my inquiry I informed Consumer Cellular I would only pay for the minutes I used. When I failed to pay the $15.00 unrealized use charges they cut off my service.
Be aware they are business practices are very ?reproachable
Thanks Stan
However, after a few months I noticed that my account was being assessed one and two minutes per call over what my iPhone showed to have been in use on the same calls. I sent numerous email inquiries requesting an explanation for this discrepancy but have only received ambiguous unresponsive replies and the numbers to call where I am charged as I wait to speak to one of their double talking professional arguers who may or may not pick up.
Had Consumer Cellular been reputable I could have taken advantage of C.C.'s referral offer and signed up those of my friends and associates wanting to kick AT&T to the curb and reduced my monthly bill to 00.00. However I am not comfortable promoting a service that will later reflect negatively on my intellect and or integrity and give people the impression that I sold them out for a $10.00 reduction in my cell phone bill.
When I received no reasonable reply to my inquiry I informed Consumer Cellular I would only pay for the minutes I used. When I failed to pay the $15.00 unrealized use charges they cut off my service.
Be aware they are business practices are very ?reproachable
Thanks Stan
