1, Report:
#1531478
Posted Date:
Mar 05 2024
T-Mobile Charged for service after I dropped them Federal Way Washington
I signed up for T-Mobile cell phone service about 2 years ago. It was $40 for one line. However, each month the rate went up. Very quickly it got up to $63 pe...
Entity
Categories: CELL PHONE SERVICE PROVIDERS
2, Report:
#1518209
Posted Date:
May 08 2022
consumer cellular Will not honor their 30 day money back refund! portland oregon
I purchased a $60 cell phone from consumer cellular with the understanding I could cancel my service within 30 days & owe nothng,plus they would refund the $60 when I returned the phone. I tried to cancel my service & return the phone for a refund,but they wouldn't honor your money ...
Entity
Categories: CELL PHONE SERVICE PROVIDERS, Cellular Provider Fraud
3, Report:
#1516982
Posted Date:
Mar 19 2022
Consumer Cellular They're trying to force me to keep a phone that doesn't work Portland Oregon
Trying to force me to keep phone that doesn't work and doing everything they can to not refund my money I need some assistance asap please
Entity
Categories: Refund withheld, Scam artist
4, Report:
#1508220
Posted Date:
May 21 2021
Consumer Cellular turning me into collection agency for late fees i do not owe Portland OR
i tryed consumer cellular phone service for about 3 weeks and could not get a signal, so i cancelled the service, i payed the bill for a month service $21.00 , i never used the service, i paid so they wouldn't turn me into collection agency, ever since then they ...
Entity
Categories: Cell Phone Provider
5, Report:
#1503211
Posted Date:
Dec 28 2020
consumer cellular they are lazy and they lie
I bought a plan the 14th, they sent the equipent and I tried getting it set up the 18th. In the letter they send they claim they will take care of the transfer and I am NOT to cancel with the other provider so I figure they will be taking care of this. The 18 it gets set up and ...
Entity
Categories: phone service
6, Report:
#1502435
Posted Date:
Dec 01 2020
Consumer Cellular Failed miserably to stand by their phone they sold me which became obsolete after a year ! Portland Oregon
I purchased a Huawei smart phone from Consumer Cellular about a year ago and found out I could not update the software on this phone as it had become obsolete and was being discontinued! I called Consumer Cellular Customer Support and they would NOT stand by their Huawei phone they ...
Entity
Categories: Customer Service & Support
7, Report:
#1502235
Posted Date:
Nov 24 2020
Consumer Cellular Locked an Unlocked Phone; Unlimited Plan Not So Much
Phone was purchased from a Consumer Cellular vendor in a Target location for an individual whose location and job do not have access to internet except for the mobile hotspot. First off, speed is throttled back at 35gig and you must purchase additional to get to 55gigs. Should you h...
Entity
Categories: mobile services
8, Report:
#1494660
Posted Date:
May 01 2020
Facebook Justin Osofsky Christopher K. Cox Sheryl Sandberg Mark Zuckerberg Took away my contact with my 78 year old mother and my 58 year old sister who is her caretaker. Menlo Park California
These people act like Gods! They control an aspect of our lives that is way too valuable to be left in the hands of a childish owner/CEO and his stooges.
Last night, while filling in information related to a business page we have posted on Facebook I was interrupted by the log in pr...
Entity
Categories: Internet sales and Marketing
10, Report:
#1486455
Posted Date:
Oct 17 2019
Consumer Cellular Risk-Free Guarantee worthless Tigard Oregon
I had two phones with consumer cellular, an iPhone 4S, and iPhone 5S, and before my trip, it looked like they would be able to give me T-Mobile SIMs to allow me to use the phones overseas. Risk-Free Guarantee was only applied once, but did not apply on the followup time, whe...
Entity
Categories: Cellular Phone Companies, Cellular Provider Fraud
11, Report:
#1481164
Posted Date:
Jun 29 2019
Consumer Cellular Cell phone rip-off--AARP cell phone promotion is useless for anyone with hearing limitations.
I purchased the Alcatel flip phone and basic service one month ago because it was promoted by AARP. I wear hearing aids, and found out none of the pre-programed ring tones are audible, so I can't hear the phone ring. The customer service rep informed me that the phone is unable to b...
Entity
Categories: Cellular Phone Companies
12, Report:
#1480933
Posted Date:
Jun 24 2019
CONSUMER CELLULAR VIA AARP BEWARE!!! COMPLETE CELL PHONE RIPOFF & HOSTAGE CELL PHONE FLORIDA
I got sucked into trusting Consumer Cellular through the AAPR literature! In the first month, they charged me double..without my permission or knowledge. It went from $35 to $65/ mo, accoring to thier claims,I was over on my data usage. So ok, I paid the 65, and said ok, now back ...
Entity
Categories: Cellular, Cellular Phone Companies, Cellular Provider Fraud
13, Report:
#1476549
Posted Date:
Apr 05 2019
Consumer Cellular Lied that I could quit anytime without a problem! Centennial Colorado
I tried to port my number to Verizon to join my relatives in a better deal. Consumer Cellular had said I could quit anytime but then said I had to have 180 days with them even though I bought my phone outright from them. Never once did they say this to me when I bought my phone....
Entity
Categories: False Advertising of Services
16, Report:
#1456830
Posted Date:
Aug 16 2018
Consumer Cellular Holding Me Hostage but Advertising No Contract??! Internet
Consumer Cellular was good until I needed to add my 10 year old son to the plan. I needed unlimited data and Consumer Cellular does not have this option. When I tried to change to a new provider with affordable options, they wouldn't unlock my 10 year old's phone because I didn'...
Entity
Categories: Cellular Phone Companies
17, Report:
#1439137
Posted Date:
May 08 2018
Consumer cellular Canceled order and still got billed Nationwide Nationwide
I ordered a simple card and it wouldn't work in my phone. I called said company to cancel and was told it would be. 5 years later it's still on my credit report.
Entity
Categories: RIP-OFF
18, Report:
#1435830
Posted Date:
Mar 25 2018
Consumer Cellular They want to charge me a montly bill for two days of service Pasadena California
I paid my last bill to Consumer Cellular on 2/16/2018. This was supposed to cover charges up to 2/25/2018. I got a new provider on 2/27/2018. They billed me $53.85 for two days of service and said that I had to pay till the end of the next billing period from 3/2 to 3/22/2018....
Entity
Categories: Cellular Phone Companies
19, Report:
#1434388
Posted Date:
Mar 15 2018
AT&T Wireless Overcharging Nationwide
I once I contacted them about getting unlimited data and lower rates on my account. I was paying $150 a month, after speaking to them and they said they would lower my bill the next bill came in at $275. They did not give me a refund and told me it would work itself out. After a...
Entity
Categories: Cellular Phone Companies
20, Report:
#1433330
Posted Date:
Mar 09 2018
Consumer Cellular Sold me a phone with a known design problem and will not replace. Internet
I bought a Motorola Moto G4 from Consume Cellular and it kept freezing up. They replaced it once but the second one does the same thing. It has gotten worse over time to where it is unusable. I googled this and found out that ALL Moto G4's have this problem and the fix is to send it...
Entity
Categories: Cell Phone Provider
21, Report:
#1433187
Posted Date:
Mar 08 2018
Consumer Cellular Bad service and uninformed customer relations agents Sacramento California
When I first joined Consumer Cellular, I noticed I had no cell reception at home. I called, asnd was told that the tower they used couldn't reach my house. I called after I cancelled their service and was told they had two towers they could use, one that did in fact reach my house. ...
Entity
Categories: Cellular Phone Companies
22, Report:
#1422338
Posted Date:
Jan 16 2018
Consumer Cellular inc We got a cell phone thru this company and we were told that we had 45 days to change my mind and return the phone if I was not satisfied with the service. They said that I would get a full refund and have no bill or any money owed. But now they are saying that I have a bill for service that I never received. Portland Oregon
I had this company for a phone service and if I was not completely satisfied with the service that I could return the phone and get my money refunded and that I would not owe any money to them. They are now trying to say that I have a bill for service that I never received. I just w...
Entity
Categories: Cellular Phone Companies
23, Report:
#1421019
Posted Date:
Jan 04 2018
consumer cellular not provide any customer service at all Wolfforth Texas
This is Janurary 8th, started on the 15th of Dec to get my mom on line with consumer cellular. As of today they have not ported my moms land line yet. I have talked to probably 15 bifferrnt people at cunsumer and have been told lies right to my face on the phone, I do not see how th...
Entity
Categories: Cellular Phone Companies
24, Report:
#1399284
Posted Date:
Sep 11 2017
Consumer Cellular Insurmountable problems with Consumer Cellular Customer Service re Samsung Galaxy 8 Nationwide
Purchased Samsung Galaxy S8 smart phone from Consumer Cellular online. Had these problems: 1) missing manual pages, 2) data from old Samsung will not transfer to new phone. Tried to solve numerous problems myself using their online guides, FAQs, tutorials. Also Samsung guides, Youtu...
Entity
Categories: Computer Help Desk
25, Report:
#1389229
Posted Date:
Jul 30 2017
Consumer Cellular Consumer Reports Scams Seniors Portland Oregon
Okay, so my sister really likes AARP because of their discounts at restaurants. I suppose there are others who enjoy discounts at retail outlets and hotel/motel chains as well. A word of warning, however. Their Consumer Cellular Program Is Terrible. I subscribed to this se...
Entity
Categories: Cellular Phone Companies