- Report: #1502435
Complaint Review: Consumer Cellular - Portland Oregon
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Author Not Confirmed
Why?
Consumer Cellular
7304 Soutnwest Durham Road Suite300 Portland, 97224 Oregon, United States
Phone:
(888) 345-5509
Web:
N/A
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Business Rating:
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Consumer Cellular Failed miserably to stand by their phone they sold me which became obsolete after a year! Portland Oregon
I purchased a Huawei smart phone from Consumer Cellular about a year ago and found out I could not update the software on this phone as it had become obsolete and was being discontinued! I called Consumer Cellular Customer Support and they would NOT stand by their Huawei phone they sold me. They told me I would have to buy another phone for $60! How am I supposed to know if this one will be obsolete as well???
I have since went with another, HONEST company for my phone which is warrantied against this problem and Consumer Cellular you have lost a customer for good and I plan on spreading the word about your lack of Customer Support for your customers! I would add " Consumers, stay away from Consumer Cellular for your phone needs"!! Thank you
