I sent a huge box of items to the Philippines inwhich I spent approx. 1,000 on the contents. I was promised that it would arrive within 2 months. It's been 4 months and still no delivery. I've been calling the number that they provided for the last 2 months but the call rolls directly over to voicemail and I NEVER get a call back. AFte rtalking to co-workers and reading their Facebook page, I learned that they have a long history of NOT delivering goods or delivering them 6 months after they have been shipped. After 30 years of Active service in the Navy, I am apualed to be treated this way. I was sending these items to kids whom I have become friends with their parents. They have nothing and I wanted to show them a little happiness. They are anxiously awaiting their gifts but I don't think that they will be delivered. I need some help from your service, please.
David
Roswell,#2Consumer Suggestion
Tue, August 07, 2018
We have formed a group that seeks to locate (we have) our boxes shipped to Philippines and work with the Philippine Government authorities to seek their release and delivery. You can email me @ [email protected] and I will send you details. We have located 6 continers of balikibayan boxes and need your name, contact info, consignee, invoice copy, etc. to complete the mainifests and shipping documents.
Please contact me so we can help you get your boxes released and delivered
Dave Miller