- Report: #1190373
Complaint Review: Cowboy Reflections Mercantile - Thorndale Texas
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Author Not Confirmed
Why?
Cowboy Reflections Mercantile
304 West US Highway 79 Thorndale, Texas, USA
Web:
www.cowboyreflection.com
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Business Rating:
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Cowboy Reflections Mercantile They charged my credit card for $500 with no authorization! Thorndale Texas
I ordered furniture from this company and placed it on lay away. I made a down payment and received an invoice. At 12:39 on 11/19/2014 I received a call about my invoice asking if I would like to make payment. I called them back on the same day at 12:42 and told them I would like them to take automatic payments, charged to my card for $25.00 every Friday and I would pay the remaining balance when the furniture was to be shipped. At 12:37 the same day BEFORE they EVER CALLED they charged my credit card for $500!! They were not aurthorized to do this! They then denied ever doing it and when they recieved money on 11/20/2014 they told me they have a no-refund policy, even for fraudulent charges!
I then contacted the chief of police for Thorndale who told me to close my bank accounts and cancel my order with them as he is there on a regular basis for fraudulent activity. They charge fraudulent charges to people's credit cards, they don't deliver paid products and they bounce checks for employees and then refuse to pay them! I was advised to file a complaint with the Texas Attorney General to get their business SHUT DOWN!
1 Updates & Rebuttals
nycowgirl
Munnsville,New York,
Resolved
#2Author of original report
Wed, December 03, 2014
This issue has, since, been resolved by the owners and manager of the company. Thank you for allowing my voice to be heard. They did make a great effort to compensate for the issue.
