CyberHD
USA#2UPDATE Employee
Wed, August 08, 2012
Dear Valued Customer,
First, we do apologize for any inconvenience and any miscommunication. Our records indicate you have contacted our tech support today (8/8/12), and spoke to a representative in regards to your concern. We thank you for taking the time to speak with our personnel and allowing us the opportunity to review and properly address your concern. Our records also indicate that no hold was placed on the credit card provided. Should you have information showing there was a hold, please forward that information to [email protected] so that we may immediately have that addressed.