Complaint Review: Cyril Jeet Gupta - Internet

No where does Cyril Jeet Gupta state that the support is only for the first 12 months - NO WHERE on the SALES pages! Now 12 motnhs on he expects people who have already paid for his software pay for the devlopment!

I also purchased an upsell at $40, so this is dead too as the Tuberank Jeet is crap and does not work! Total waste of mone buying anything from Cyril Jeet Gupta.

Many people in the IM industry are furious with Cyril Jeet Guptas product, as he is also trying to sell his product again for support when HE DOES NOT SUPPORT THE PRODUCT! I told Jeet of several problems with the software and 3 weeks on they are still there, so anyone paying the extra $15 will get nothing.

The software claims to tell you how your video will position with existing videos but it now picks vidoes that are on page 18 as the #1 on google. when I tackled Jeet he told me it was Google, then Youtube changed, then everything else but his software is fine!!!!!! HE LIES..

Many buyers feel they have been scammed and are reporting the same on the his youtube channel. AVOID CYRIL JEET GUPTA he is a theif and a scammer. The only thing that comes out of his mouth are lies....

Well, this report was brought to my attention by one of my friends. You've used my image and made many weird allegations so I guess it's important to set the record straight and report facts as they stand.

#1 We have a policy of full refund within 30 days. This refund request was made more than a year later. We are not in a position to refund his purchase after so much time.

#2 Now about his reported issue with Email Jeet. If a person opens a dispute in Paypal, we get a message warning us when we try to refund the sales through JVZoo (the sales platform we use). We might have got a message like that because of which we requested him to close a dispute if had opened one. Once that was sorted we refunded promptly.

#3 Email Jeet is a desktop mailing software that connects to SMTP host or a mailing service like Mandrill. It does NOT send emails. It only sends the email to the SMTP host which sends those emails. If you're getting 27% returns, it's because your email list is unclean. We don't deliver your mails. Please clarify this technically. This was not an issue with our software.

#4 Youtube recently cancelled their V2 APIs which caused all software that were using V2 to stop working. When that happened we worked hard to upgrade our software to V3. Our recent buyers of course got the latest version. Our older buyers needed to upgrade. We offered a free upgrade to all our buyers who had bought this within one year and we requested all buyers older than 1 year to pay an upgrade cost of $15.

#5 Graham G (Dexter Gallagher on Skype) approached me on Skype and reported some issue with Tuberank Jeet. He did not tell me he had bought the software more than an year ago. I naturally assumed he was a recent buyer and told him I will look into this.

However, I was busy due to some issues and couldn't investigate the issue he reported. He came back to me and I offered him the refund (still believing he was a new buyer). When I checked I found his purchase more than a year ago. I told him the issue and he immediately started browbeating me on Skype. I had to block him.

I am putting the Skype communication with him here.

As an individual and as a company I am committed to keeping things fair to all, including ourselves. We work with technology and online resources. Things change. We work hard to keep abreast. Sometimes we fail, sometimes our buyers are not able to use our software on their PCs. That's why we have a guarantee.  We honor it.

You've paid $18.95, used the software for a year. It's broken due to an external resource. You come and yell at us. Do you do the same at your telephone company when the guarantee is up?

Let's be fair to everybody.

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Dexter Gallagher: Cyril no response to my support for a while now? Why is that??

[6/3/2015 3:56:28 PM] Cyril 'Jeet' Gupta: Hello Dexter

[6/3/2015 3:56:33 PM] Cyril 'Jeet' Gupta: can I have the support ticket link?

[6/3/2015 3:57:28 PM] Dexter Gallagher: It is on my computer and I am on my mobile

[6/3/2015 3:58:08 PM] Dexter Gallagher: It was updated this morning, registered email is [email protected]

[6/3/2015 4:01:57 PM] Cyril 'Jeet' Gupta: Okay.. Well I need to have your ticket details and I will get it sorted whatever it is

[6/3/2015 8:42:08 PM] Dexter Gallagher: #987143 is the ticket number

[6/4/2015 8:11:38 PM] Dexter Gallagher: Any update on this ticket??

[6/4/2015 8:11:50 PM] Cyril 'Jeet' Gupta: hi

[6/4/2015 8:11:55 PM] Cyril 'Jeet' Gupta: Give me a moent

[6/4/2015 8:11:57 PM] Cyril 'Jeet' Gupta: looking at it now

[6/4/2015 8:18:11 PM] Dexter Gallagher: Any reason what the issue is?

[6/4/2015 8:39:37 PM] Dexter Gallagher: I gave you the ticket # on Wednesday why only looking now when I am chasing?

[6/4/2015 8:59:04 PM] Cyril 'Jeet' Gupta: Well, the tickets are usually attended to by my staff

[6/4/2015 8:59:11 PM] Cyril 'Jeet' Gupta: I only look at tickets which they point to me

[6/4/2015 8:59:13 PM] Cyril 'Jeet' Gupta: This was not pointed

[6/4/2015 8:59:22 PM] Cyril 'Jeet' Gupta: I saw that this is an issue they can't resolve

[6/4/2015 8:59:28 PM | Edited 8:59:30 PM] Cyril 'Jeet' Gupta: I have to look into the technical reason why this happened

[6/5/2015 10:45:55 AM] Dexter Gallagher: Any up date?

[6/5/2015 4:02:22 PM] Dexter Gallagher: (tumbleweed)

[6/5/2015 10:28:41 PM] Dexter Gallagher: Still no update?

[6/6/2015 10:52:47 AM] Cyril 'Jeet' Gupta: Hi Dexter

[6/6/2015 10:52:55 AM] Cyril 'Jeet' Gupta: Sorry I have a busy schedule and looking at this will take time

[6/6/2015 10:53:05 AM] Cyril 'Jeet' Gupta: I guess I will refund you because I don't want to hassl eyou

[6/6/2015 10:53:11 AM] Cyril 'Jeet' Gupta: or you to think that I am keeping your money for no reason

[6/6/2015 10:53:17 AM] Cyril 'Jeet' Gupta: let me have your transaction details please

[6/6/2015 10:53:31 AM] Cyril 'Jeet' Gupta: When I am done with this I will try to let you know and if you're so inclined you can buy it again

[6/7/2015 2:42:35 PM] Dexter Gallagher: I want the software I purchased to work, so when will you fix this issue? If not in the next 2 days I will take you up on the refund

[6/7/2015 6:03:19 PM] Cyril 'Jeet' Gupta: Okay

[12:46:35 PM] Dexter Gallagher: Cyril is tube rank jeer fixed now ?

[12:46:57 PM] Cyril 'Jeet' Gupta: No Dexter

[12:47:00 PM] Cyril 'Jeet' Gupta: I think I better refund you

[12:47:05 PM] Cyril 'Jeet' Gupta: I will inform you when it's done

[12:47:09 PM] Cyril 'Jeet' Gupta: and if you are inclined you can buy again

[12:47:16 PM] Dexter Gallagher: I think you better

[12:47:16 PM] Cyril 'Jeet' Gupta: I am busy with a launch at the moment. It's keeping me busy

[12:47:54 PM] Cyril 'Jeet' Gupta: let me have your transaction id buddy

[12:51:03 PM] Dexter Gallagher: Ap-99710387Xa954431s plus oto ap-40j91412a93779252

[2:52:23 PM] Dexter Gallagher: Have you refunded payments?

[2:52:51 PM] Cyril 'Jeet' Gupta: Dexter I will refund it today

[2:53:37 PM] Dexter Gallagher: I am just confirming as you said you would have the software working for yesterday! And didnt

[2:53:48 PM] Cyril 'Jeet' Gupta: Dexter, I just logged into Jvzoo

[2:53:53 PM] Cyril 'Jeet' Gupta: and I see that you bought this on

[2:53:58 PM] Cyril 'Jeet' Gupta: Jan 16 2014...

[2:54:03 PM] Cyril 'Jeet' Gupta: Is that right?

[2:54:14 PM] Cyril 'Jeet' Gupta: I thought you had bought this, this month

[2:54:18 PM] Dexter Gallagher: Must be

[2:54:25 PM] Cyril 'Jeet' Gupta: Dexter, our guarantee is for 45 days

[2:54:31 PM] Cyril 'Jeet' Gupta: Not for 1 year since purchase

[2:55:22 PM] Dexter Gallagher: No, been using it and it does not work now. You see problems you offered refund as you cannot/will it fix your software. Waiting refund

[2:55:36 PM] Cyril 'Jeet' Gupta: Dexter, I assumed you bought it this month, and not an year ago

[2:55:43 PM] Cyril 'Jeet' Gupta: Sorry, I can't refund you

[2:56:06 PM] Dexter Gallagher: I will take action if you do not refund me as the software is shy with no support. You have 1 hr to make refund.

[2:56:13 PM] Cyril 'Jeet' Gupta: ????

Seriously?

[2:56:17 PM] Cyril 'Jeet' Gupta: Please go ahead

[2:56:23 PM] *** Cyril 'Jeet' Gupta blocked Dexter Gallagher ***

cyril jeet Gupta creat of tube rank jeet is a fraud, found more online reviews of his scams!!!

Avoid Cyril jeet Gupta tube rank jeet and any product with jeet in its name!!!!!!!! Total scam and fraud.