- Report: #1141257
Complaint Review: DAP BLUE X-HOSE - Internet
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Author Not Confirmed
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DAP BLUE X-HOSE
Internet, USA
Phone:
800-679-8125
Web:
WWW,CUSTOMERSTATUS.COM
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DAP BLUE X-HOSE X-HOSE, DAP ORIGINAL BLUE X-HOSE WITH BRASS CONNECTOR ANOTHER LATE NITE TV RIP OFF AD AND COMPUTER - TELE MARKETING RIP OFF TV / INTERNET TELE MARKETING Internet
I got caught up in that late night tv tele marketing for the Original Blue Dap X-Hose TV commercial says buy one for $29.95 and get a second one free only pay 9.95 shiipping. I called the phone number 800-679-8125 no human is available to answer The computer askes if you want a 25 ft for 29.95 or a 50 ft hose for 49.95 or a 75 ft hose for 69.95 and the special TV offer of an additional hose for shipping and handling $9.95.
I chose the 50 ft for $49.95 The computer then askes how many additional hoses you want I chose 2. The free 50 ft one plus one additional 50 ft hose and a nozzle $9.95 and a hose holder for and additional $14.95 all are with additional S & H of $9.95
I ordered the 50 ft one plus the free additional 50 ft hose and the hose holder for $14.95. I calculated this as follows $49.95 + 9.95 s&h the additional one for s&h 9.95, and the additional hose for $49.95 + s&h $9.95 plus the hose carrier for $14.95 + $9.95 s&h. my calculations come up to $155 give or take a few few
The tele marketing computer askes for my card and then tells me it takes 4 to six weeks and then gives me a total amt of charge. $218.00 The computer tells me to check the status at customerstatus.com It also states that i must wait 48 hrs to check status of the order and says thank you and hangs up. The problem is the total they calculated ]was wrong for what i ordered
Again computer tele marketing companies make me tired. No human being is there to help and the system does not give you a oportunity to say NO or go Back an fix the order. I am going to call my bank in the morning, place a stop on the charge and cancel the order What a rip off and waste of Time I should not call and order stuff off Late night TV. Also reading online comments from Amazon and Google there is nothing but complaints on the quality of the hose. Most were the hose not lasting and the company not allowing to speak to a human being to get a replacement as it says on the TV or refund. I am out the $25 for a stop pmt but that is better then dealing with this LOUSY COMPANY AND TELE MARKETING SCAMERS
1 Updates & Rebuttals
Largo
Largo,Florida,
DAP Blue XHose
#2Consumer Comment
Sat, July 26, 2014
Recentlty I purchased a Black DAP Xhose. I could not be happier with the product or the results the product provides. I simply was looking to see if the XHose came in White. I found this complaint while doing this search and, at least to me, appears to be a simple mistake on side of the buyer. He states:
" I chose the 50 ft for $49.95 The computer then askes how many additional hoses you want I chose 2. "
The buyer just indicated that he purchased a total of 3, 50' hoses at near $50 each. Through assuming, he ORDERED the one you get for free. More than likely, he would have recieved a total of 6 hoses. That being said, now we add the $30 shipping for the free hoses and we are up to $180. The hose caddy costs ( I believe he said about $18) plus another $15 S&H $18 Plus $180 is $198 plus the $15 which now brings it to $213. Not sure where other $5 come in but I am going on what was said. I understand HOW it happened yet unfortunatley he is saying they ripped him off. They did not ! He needed to sit back and see what he needed to order and realize what he is getting whee he does.
I would say I think that $15 S&H for each item is nuts, BUT, they come out and tell you up front. They could eaily bundle packages together and not charge over $70 shipping, that is nuts. Heck before hitting the keyboard at ALL, the S&H would have made me look elsewhere.
Again, the XHose is a GREAT product. I was simply hoping they made one in white.
Good luck
