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  • Report:  #974009

Complaint Review: Dave's Ultimate Automotive - Internet Internet

Reported By:
Sandy683 - Austin, Texas, United States of America
Submitted:
Updated:

Dave's Ultimate Automotive
4926N Lamar A Austin 78751 Internet, 78751 Internet, United States of America
Phone:
(512) 444-7716
Web:
http://www.davesultimateautomotive.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
HORRIBLE SERVICE. Brought my car in for simple repairs and ended up with an outrageous bill not to mention the 5 mos I DID NOT HAVE MY CAR while they tried to "figure out" what was wrong. Needless to say  I would not recommend this shop to my worst enemy.


1 Updates & Rebuttals

Rebecca

Austin,
Texas,
United States of America
Response to Sandy

#2UPDATE Employee

Tue, November 27, 2012

Dave's Ultimate Automotive was notified of this review via email from a company offering to help us improve our image (for $150 a month). After looking through our customer lists from both stores, I've confirmed that this review is fake.  Dave's has never had a car for five months and several customers with this first name have given us positive reviews on Demand Force. We do everything we can to make our customers happy and do right by them. 

If I have been mistaken, and this is in fact a legitimate review, I ask the customer who wrote it to please contact Dave's Ultimate Automotive personally and we will do what we can to rectify the situation.

I have my own suspicions about Rip Off Report, which have also been all but confirmed through a simple Google search. My advice to customers is to read reviews from several sites before making your purchase decisions. Dave's Ultimate Automotive consistently earns high rankings on multiple reputable review sites; Google+, Angie's List, and Yelp to name a few.



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